Operations Training Coordinator

Company: Stanford University
Location: Palo Alto
Posted on: November 20, 2023

Job Description:

ABOUT STANFORD UNIVERSITY AND RESIDENTIAL & DINING ENTERPRISES: Stanford University, located between San Francisco and San Jose in the heart of California's Silicon Valley, is one of the world's leading teaching and research universities. Since its opening in 1891, Stanford has been dedicated to finding solutions to big challenges and to preparing students for leadership in a complex world. Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the University by providing high-quality services to students and other members of the university community. The department has an annual operating budget of over $350M, operates 24/7/365, and oversees a $3B asset portfolio comprising a 7 million sq. ft. physical plant across the campus. In autumn quarter of the 2021-22 academic year, R&DE will return to providing housing for over 13,000 students and dependents, serving meals at 17 dining halls, 12 -retail locations, and operating athletic concessions and conference operations. Additionally, R&DE comprises 900 FTE staff in the following divisions: Student Housing Operations, Stanford Dining, Stanford Hospitality & Auxiliaries, Stanford Conferences, Maintenance Operations and Capital Projects, and a team of R&DE strategic business partners: Finance & Administration, Information Technology, Human Resources, and Strategic Communications. "Students (Customers) First" -is the mantra of R&DE and our strategic goals reflect our commitment to delivering quality and excellence to our constituents every day. In R&DE,"Excellence is defined by aligning our strategic goals and performance with our vision." This role is designated as essential and requires incumbents to report to work onsite. Telecommuting is not available for this role. JOB PURPOSE: Work under general direction to manage all logistics associated with the delivery of learning and development programs and initiatives. Manage participant registration, correspondence, evaluation, budgets, and data analysis. CORE DUTIES:

• Run reports associated with established metrics. Report on emerging trends not specifically requested by program manager.
• Update website content assuring the quality of postings and processes for multiple websites.
• Identify vendors and administer the procurement and vendor contracting process. Work with the vendors to coordinate timely completion of contracts, submission of bills, and payment.
• Draft marketing materials, emails, and other types of correspondence.
• Schedule related logistics of trainings and programs. Negotiate cost and assure quality of materials, supplies, and end-to-end services. -Maintain calendars for program managers and senior leadership.
• Create, implement, and manage a process for registration.
• Provide support and other back-up to other coordinators as necessary.
• May serve as a presenter to participants on a limited basis. MINIMUM REQUIREMENTS: Education & Experience: Bachelor's degree and two years of relevant experience, or a combination of education or relevant experience. Knowledge, Skills and Abilities:
  • Advanced computer skills in Microsoft Office Suite and web applications.
  • Knowledge of learning and development field.
  • Demonstrated experience presenting to small and large groups in a complex and highly diverse workplace.
  • Excellent oral and written communication skills.
  • Ability to research, extract, analyze, and manipulate data with minimal supervision and communicate results proactively.
  • Superior attention to detail and organization skills.
  • Ability to multitask, shifting between multiple priorities and tasks with a high degree of accuracy. Certifications and Licenses: None PHYSICAL REQUIREMENTS*:
    • Frequently stand/walk, sit, perform desk based computer tasks, use a telephone, and grasp lightly/fine manipulation.
    • Occasionally twist/bend/stoop/squat, reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork, lift/carry/push/pull objects that weigh up to 10 pounds.
    • Rarely kneel/crawl, operate foot and/or hand controls. * - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. WORKING CONDITIONS:
      • Travel on campus to schools/units. WORK STANDARDS:
        • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
        • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
        • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, - http://adminguide.stanford.edu . The expected pay range for this position is $33.65 to $36.05 per hour. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. Why Stanford is for You: - Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enriches the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: - -Freedom to grow. We offer career development programs, tuition reimbursement, or course auditing. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. - -A caring culture. We provide superb retirement plans, generous time-off, and family care resources. - -A healthier you. Climb our rock wall or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. - Discovery and fun. Stroll through historic sculptures, trails, and museums. - -Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned. Consistent with its obligations under the law, the university will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Residential & Dining Enterprises, Stanford, California, United StatesResidential & Dining Enterprises, Stanford, California, United StatesResidential & Dining Enterprises, Stanford, California, United StatesWe're always looking for people who can bring new perspectives and life experiences to our team. Found the perfect role and ready to apply? Learn more on what to expect next.
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Keywords: Stanford University, Palo Alto , Operations Training Coordinator, Accounting, Auditing , Palo Alto, California