Data Entry Specialist/Administrative assistant

Company: Amazon
Location: Palo Alto
Posted on: March 28, 2020

Job Description:

We are seeking a Data Entry Specialist/Administrative assistant -to join our team! You will be responsible for providing top-notch customer service and driving sales to meet weekly monthly and quarterly goals. The ideal candidate must have excellent communication skills and be a self-starter who works well in a fast-paced work setting. We are looking for a team member who wants a job that can turn into a career.Responsibilities:Answer incoming phone calls.Handle customer questions, issues and complaints in a timely.Escalate and communicate issues to management when neededMake outbound sales calls to resolve customer issues and obtain positive feedback/reviews.Document and update customer records.Create leads through research, trade shows, sales meetings and business functions.Build and maintain customer relationships in a professional, polished manner with personalized attention to larger corporate accounts.Develop and maintain a knowledge base of our product catalog.Measure performance with key metrics such as sales records, customer reviews, complaints, questions and suggestions.Pull sales reports and compile data for Sales Department when neededQualifications:Typing skills at least 30 wpmExcellent written and verbal communication skillsHave a firm grasp of the English languageknow how to use spell check and double-check your work to avoid errors.Excellent organizational skills with the ability to prioritize, handle multiple tasks with persistent follow-through to positively, proactively and thoroughly handle customer issues.Bringing a current client contact or sales prospect list in any sector or industry a plus.All qualified applicants will receive consideration for employment.

Keywords: Amazon, Palo Alto , Data Entry Specialist/Administrative assistant, Administration, Clerical , Palo Alto, California