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Virtual Receptionist

Company: Smith.ai
Location: Palo Alto
Posted on: January 13, 2022

Job Description:

Virtual Receptionist - Work from Home (Hiring in the US and MX only)

Our Virtual Receptionists love their job.

We are passionate about our Virtual Receptionist agents being able to shine and utilize their inner "superpowers" every day by providing the best work environment, pay, and culture. Working at Smith.ai allows you to earn an industry-leading income and grow your career from the comfort and convenience of your home. (Learn more about Smith.ai here.)

What you will do---

  • Work 100% remote, working in the convenience of your home
  • Answering calls for a variety of different businesses and professionals.
  • Taking messages, screening new clients, booking appointments, collecting payments, and transferring calls
  • Understanding the caller's needs and providing business information
  • Being part of a team and contributing to continued excellence

    You should apply if you...
    • Have strong typing and multitasking skills
    • Have access to high-speed internet (see requirements below)
    • Have the ability to work flexible hours in a quiet setting remotely
    • Are a professional and confident communicator with clients
    • Are a proficient and confident computer user
    • Speak smoothly and confidently in English (Bonus if you are Bi-lingual!)

      We want "all-star" agents that are...
      • An experienced professional communicator verbally and in writing.
      • An instruction reader and listener.
      • A solid ethical decision-maker.
      • Act with care and respect for everyone you interact with.
      • Respond well to change and know that there is always room to improve.
      • Thrive in a role of multitasking and serving clients directly.
      • Resourceful and able to navigate learning new things with ease.

        Before you apply you must have...
        • Desktop or laptop computer with Google Chrome browser installed.
        • Reliable strong high-speed broadband internet connection.
        • Strong typing skills: at minimum 40 wpm with 100% accuracy
        • A quiet environment for answering calls, plus a headset with a microphone arm attached.
        • We operate 24/7, every day of the year. We hire for both full-time (40 hours/week) and part-time positions. For part-time positions, you must be available 5 hours a day, 5 days a week (the more the better). Shifts are broken into 2 - 5 hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.

          Your pay and benefits will be...

          Agent compensation & benefits:
          • US agents start at $15/hr ($11/hr Outside of the US)
          • Paid training

            Additional potential earnings and benefits:
            • Weekly Team Player Award to earn at a higher hourly rate!
            • Healthcare benefits for agents working 30+ hours weekly (US only)
            • Offer an Employee referral bonus of $150
            • Many more team award earning opportunities!

              Job Types: Full-time, Part-time

              Pay: From $11.00 - $15.00 per hour

              COVID-19 considerations:

              Smith.ai is a fully remote workplace. All of our virtual receptionists work from the safety, convenience, and comfort of their own homes.

              Powered by JazzHR

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Keywords: Smith.ai, Palo Alto , Virtual Receptionist, Administration, Clerical , Palo Alto, California

Click here to apply!

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