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Customer Service Admin

Company: Net Tangerine Inc
Location: Palo Alto
Posted on: August 1, 2022

Job Description:

Job Description We are an app development startup located in Palo Alto. Currently, we are looking for a Customer Service Admin to join our live-streaming platform Responsibilities: Providing high-level customer service and hospitality to users Familiarity with all social media platforms (Facebook, Instagram, TikTok, etc.) Identify user needs, and quickly troubleshoot the technical issues, and report to the engineering teams Willingness and flexibility to collaborate effectively with peers and cross-functional teams to support various projects as needed Flexibility to work late evening as needed due to time zone differences Test new features, plug-ins, and upgrades to ensure they are compatible Multilingual will be an added advantage. Bilingual in Spanish would be a plus. What we offer - This is a temp to hire position starting with 30 hours a week

Keywords: Net Tangerine Inc, Palo Alto , Customer Service Admin, Administration, Clerical , Palo Alto, California

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