Network Operations Center Engineer - Up to $180k Salary
Company: Accelere
Location: Palo Alto
Posted on: February 19, 2021
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Job Description:
We have built an operational and transactional Enterprise NoSQL
database--the world's best platform for integrating data from
silos. Organizations around the world rely on it to integrate their
most critical data and build innovative applications on a
360-degree view of that data. What we've built, makes it easy to
get data in and easy to get data out. It is 100 percent trusted to
run critical business operations. Headquartered in Silicon Valley,
we have offices throughout the U.S., Europe, Asia, and
Australia.About us:We are a fast-growth, Sequoia-backed, pre-IPO
company building products that impact millions of people every day.
Our customers include Airbus, Boeing, Johnson & Johnson, Genentech,
J.P. Morgan Chase, Sony, and the U.S. Department of Defense to name
a few. Across the globe, our technology has been used to discover
new medicines, run the world's financial systems, prevent
terrorism, optimize supply chain etc.Data integration is a complex,
$50B/year problem that every organization faces.--We are one of the
leaders addressing this huge market opportunity.We have developed a
highly differentiated technology called the Data Hub Platform.--The
Data Hub Platform simplifies, data integration and enables
organizations to achieve a 360-- view of data faster than ever. It
allows organizations to integrate all of their data, power
transactional and analytical applications and curate data for
machine learning and AI.--The Data Hub Platform is, delivered as a
cloud service in public cloud for fortune 500 companies.Primary Job
Responsibilities* Develop a deep understanding of the DHS
operational system and design* Identify key processes and document
procedures for correct and complete execution of processes*
Identify key systems and performance metrics, define monitoring
parameters* Implement and tune the system monitoring platform*
Implement tooling and automation for common tasks and issue
resolution* Manage real-time monitoring and triage of customer
incident reports and incoming alarms* Detect and respond to
customer-impacting events* Provide critical incident
response/management focused on customer communications* Drive down
mean time to engagement and communication for all incident types*
Monitor and manage communications during high impact events via
relevant channels* Prioritize, manage and own issues impacting
customers from detection to resolution* Provide crisp and timely
communication on developing issues to relevant stakeholders* Define
and manage change management and configuration tracking procedures
and toolsSkills Required* Strong knowledge of AWS instances,
storage, networking, and management capabilities* Deep
understanding of Linux operating system, networking, storage, and
system management tools* Experience with Python and various other
scripting and shell languages* Very strong trouble shooting and
debugging skills* Understanding of cloud security issues and best
practices* Strong technical writing and documentation skills*
Knowledge of network/system monitoring software* Strong written and
verbal communication skills* Ability to work across teams to
coordinate issue resolution* Customer-advocate mentality* 5+ years
as a member of an operations team for an AWS-hosted
applicationAdditional Desirable Knowledge Areas* Understanding or
prior use of our Server* Experience with Azure features,
capabilities, and troubleshooting* Team leadership experience*
AWS--Certification such as Certified Cloud Practitioner, SysOps
Administrator, Developer, or ArchitectWe Offer you:* International
environment and inclusive culture* Competitive base salary*
Competitive bonus (uncapped)* Flexible holidays* Premium health
Insurance* Sign on bonusWe're growing explosively. We adopt the
'promote from within' strategy and we'd love to see you grow with
us! There's a lot of runway. Let's get in touch!
Keywords: Accelere, Palo Alto , Network Operations Center Engineer - Up to $180k Salary, Engineering , Palo Alto, California
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