Cellular Network Field Operations Engineer

Company: InDepth Engineering Solutions, LLC
Location: Palo Alto
Posted on: January 8, 2022

Job Description:

View all jobs Cellular Network Field Operations Engineer Palo Alto, CA --- Ensure robust connectivity for all consumer/commercial vehicles and charger deployments by supporting connectivity and anomalies across company's global fleet to remotely resolve issues at different phases to support vehicle Connectivity.
--- Perform installation, inspection and maintenance services for wireless radio and antenna systems on towers, and other elevated structures in conjunction with the Technicians and Crew.
--- Identify and work with all required materials, tools and equipment needed to complete assigned work.
--- Maintain Connectivity equipment in a clean and operational condition at all times.
--- Maintain Connectivity equipment logs and inventory.
--- Serve as a subject matter expert and assist the Engineers, Crew Technicians on Connectivity related issues.
--- Acquire and document in-depth troubleshooting technical knowledge of infrastructure processes for connectivity, cellular, wireless , hardware etc.
--- Directly support the Connectivity diagnosis of infrastructure and individual vehicles and act as first level escalation support to resolve a problem given the available diagnostic resources.---
--- Deep-dive into vehicle hardware and cellular log data if required to root-cause system-level issues and facilitate rapid issue resolution in collaboration with domain experts.
--- Work cross functionally with manufacturing engineering, product management, digital technology, and vehicle engineering to test and validate new integrations/features in Field and Factory, Test locations prior to releasing to production.
Requirements:
--- 5+ years working as a field engineer or cellular network operations within the IoT, wireless/networking, or connected car industries vehicle.
--- Experience on LTE/5G/CBRS cell tower deployment, Private LTE and issue debugging process and tools
--- Networking experience with TCP/IP, Routers, Firewall, Load Balancers, DNS, Routing Protocols configuration.
--- Valid driver's license.
--- Minimum 1-2 years tower construction/climbing certification experience preferred.
--- Must be flexible to work out of Market when/where required as site locations dictate. Role includes 75% travel to test locations.
--- Must be flexible to work overtime (weekend and evening work sometimes required).
--- Must be comfortable climbing and working at heights on towers, rooftops, and other elevated structures up to 500ft.
--- Ability to work in a fast-paced production environment - proactively collaborate cross-functionally with other teams to solve vehicle-level integration and manufacturing problems.

--- Available for on call duty during the weekend, post business hours and holidays as necessary. Flexibility to meet the requirements of 24x7 support operations.

Keywords: InDepth Engineering Solutions, LLC, Palo Alto , Cellular Network Field Operations Engineer, Engineering , Palo Alto, California