Automation Service Engineer
Company: Guardant Health
Location: Palo Alto
Posted on: June 20, 2022
Job Description:
Company DescriptionGuardant Health is a leading precision
oncology company focused on helping conquer cancer globally through
use of its proprietary blood tests, vast data sets and advanced
analytics. The Guardant Health Oncology Platform leverages
capabilities to drive commercial adoption, improve patient clinical
outcomes and lower healthcare costs across all stages of the cancer
care continuum. Guardant Health has launched liquid biopsy-based
Guardant360 -, Guardant360 CDx and GuardantOMNI - tests for
advanced stage cancer patients. These tests fuel development of its
LUNAR program, which aims to address the needs of early stage
cancer patients with neoadjuvant and adjuvant treatment selection,
cancer survivors with surveillance, asymptomatic individuals
eligible for cancer screening and individuals at a higher risk for
developing cancer with early detection.Job DescriptionEssential
Duties and Responsibilities:
- Perform equipment installations, maintenance, repairs, and
qualifications to ensure the highest level of instrument
reliability and up-time.
- Monitor instrument metrics and advocate serviceability within
cross-functional teams
- Responsible for instrument up-time and ensuring that service
documentation meets Guardant Heath's quality management system
- Evaluate equipment performance trends to propose long-term
solutions as needed.
- Ability to quickly learn new technologies and disseminate
information by developing SOPs, checklists, and service
bulletins.
- Contribute to the management of a maintenance and calibration
system.
- Help end-users troubleshoot issues
- Provide service and support during normal business hours, as
well as after hours and on weekends as needed.
- Effectively communicate with third party service
providers.Qualifications
- Minimum of 3 years' service engineering or instrumentation and
equipment support.
- Proficient in providing service support for Hamilton Robotic
liquid handlers.
- Experience providing service support for Qiagen QiaSymphony,
Agilent TapeStation, Illumina Sequencers, and various other
laboratory instrumentation.
- Experience authoring and executing PM, IQ, OQ, repair, and
other service related documentation.
- Familiarity with developing and executing training programs and
providing knowledge-transfer to other engineers and lab
personnel.
- Experience working within a CLIA and GMP regulated
environment.
- Experience standardizing processes for scalability and
sustainability.
- Ability to effectively communicate and collaborate with
internal and external colleagues and customers from diverse
scientific, engineering, operational, and regulatory
disciplines.
- Experience utilizing Lean Manufacturing and Six Sigma
methodologies.
- Liquid Handler programming experience is a plus.
- Field service engineering experience is desirable.
- Ability to take part in an on-call rotation with after-hours
and weekend response as needed.
- Willingness to travel up to 20% as needed.Education:
- BS degree in an engineering or scientific discipline, with a
minimum of 5+ years of related industry experience.Additional
InformationCovid Vaccination Policy: Starting January 7, 2022,
Guardant Health will require all employees to be fully vaccinated
to either (a) establish that they have been fully vaccinated
against COVID-19; or (b) request and obtain an approved exemption
from Guardant's COVID-19 U.S. Vaccination Policy as a reasonable
accommodation, as consistent with applicable laws. An employee is
considered fully vaccinated against COVID-19 two weeks after
receiving the second dose of a two-dose vaccine or one dose of a
single-dose vaccination. Acceptable vaccines are approved or under
emergency use authorization by the U.S. Food and Drug
Administration (FDA) and/or the World Health Organization (WHO). In
addition, fully-vaccinated employees will be required to maintain
their fully-vaccinated status under this policy by obtaining, if
applicable, any FDA-approved boosters.Employee may be required to
lift routine office supplies and use office equipment. Majority of
the work is performed in a desk/office environment; however, there
may be exposure to high noise levels, fumes, and biohazard material
in the laboratory environment. Ability to sit for extended periods
of time.Guardant Health is an Equal Opportunity Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, or protected veteran status and
will not be discriminated against on the basis of disability.All
your information will be kept confidential according to EEO
guidelines.To learn more about the information collected when you
apply for a position at Guardant Health, Inc. and how it is used,
please review our Privacy Notice for Job Applicants.Please visit
our career page at: http://www.guardanthealth.com/jobs/
Keywords: Guardant Health, Palo Alto , Automation Service Engineer, Engineering , Palo Alto, California
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