Automation Service Engineer

Company: Guardant Health
Location: Palo Alto
Posted on: June 20, 2022

Job Description:

Company DescriptionGuardant Health is a leading precision oncology company focused on helping conquer cancer globally through use of its proprietary blood tests, vast data sets and advanced analytics. The Guardant Health Oncology Platform leverages capabilities to drive commercial adoption, improve patient clinical outcomes and lower healthcare costs across all stages of the cancer care continuum. Guardant Health has launched liquid biopsy-based Guardant360 -, Guardant360 CDx and GuardantOMNI - tests for advanced stage cancer patients. These tests fuel development of its LUNAR program, which aims to address the needs of early stage cancer patients with neoadjuvant and adjuvant treatment selection, cancer survivors with surveillance, asymptomatic individuals eligible for cancer screening and individuals at a higher risk for developing cancer with early detection.Job DescriptionEssential Duties and Responsibilities:

• Perform equipment installations, maintenance, repairs, and qualifications to ensure the highest level of instrument reliability and up-time.
• Monitor instrument metrics and advocate serviceability within cross-functional teams
• Responsible for instrument up-time and ensuring that service documentation meets Guardant Heath's quality management system
• Evaluate equipment performance trends to propose long-term solutions as needed.
• Ability to quickly learn new technologies and disseminate information by developing SOPs, checklists, and service bulletins.
• Contribute to the management of a maintenance and calibration system.
• Help end-users troubleshoot issues
• Provide service and support during normal business hours, as well as after hours and on weekends as needed.
• Effectively communicate with third party service providers.Qualifications
  • Minimum of 3 years' service engineering or instrumentation and equipment support.
  • Proficient in providing service support for Hamilton Robotic liquid handlers.
  • Experience providing service support for Qiagen QiaSymphony, Agilent TapeStation, Illumina Sequencers, and various other laboratory instrumentation.
  • Experience authoring and executing PM, IQ, OQ, repair, and other service related documentation.
  • Familiarity with developing and executing training programs and providing knowledge-transfer to other engineers and lab personnel.
  • Experience working within a CLIA and GMP regulated environment.
  • Experience standardizing processes for scalability and sustainability.
  • Ability to effectively communicate and collaborate with internal and external colleagues and customers from diverse scientific, engineering, operational, and regulatory disciplines.
  • Experience utilizing Lean Manufacturing and Six Sigma methodologies.
  • Liquid Handler programming experience is a plus.
  • Field service engineering experience is desirable.
  • Ability to take part in an on-call rotation with after-hours and weekend response as needed.
  • Willingness to travel up to 20% as needed.Education:
    • BS degree in an engineering or scientific discipline, with a minimum of 5+ years of related industry experience.Additional InformationCovid Vaccination Policy: Starting January 7, 2022, Guardant Health will require all employees to be fully vaccinated to either (a) establish that they have been fully vaccinated against COVID-19; or (b) request and obtain an approved exemption from Guardant's COVID-19 U.S. Vaccination Policy as a reasonable accommodation, as consistent with applicable laws. An employee is considered fully vaccinated against COVID-19 two weeks after receiving the second dose of a two-dose vaccine or one dose of a single-dose vaccination. Acceptable vaccines are approved or under emergency use authorization by the U.S. Food and Drug Administration (FDA) and/or the World Health Organization (WHO). In addition, fully-vaccinated employees will be required to maintain their fully-vaccinated status under this policy by obtaining, if applicable, any FDA-approved boosters.Employee may be required to lift routine office supplies and use office equipment. Majority of the work is performed in a desk/office environment; however, there may be exposure to high noise levels, fumes, and biohazard material in the laboratory environment. Ability to sit for extended periods of time.Guardant Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.All your information will be kept confidential according to EEO guidelines.To learn more about the information collected when you apply for a position at Guardant Health, Inc. and how it is used, please review our Privacy Notice for Job Applicants.Please visit our career page at: http://www.guardanthealth.com/jobs/

Keywords: Guardant Health, Palo Alto , Automation Service Engineer, Engineering , Palo Alto, California