Senior Backend Engineer, Customer Success - Remote

Company: Medable, Inc
Location: Palo Alto
Posted on: June 21, 2022

Job Description:

Company DescriptionMedable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences.Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place.Job Description

• Designs, develops, executes, and tests enhancements and resolutions to client projects
• Unit-tests code for robustness, including edge cases, usability, and general reliability
• Provides technical feasibility assessments and scoping for projects and product support
• Provides architectural support and code review and oversight to the backend engineering team for customer delivery needs
• Participates in the process of creating standard operating procedures for Medable's internal work, and best practices guidelines for our customers
• Leads, motivates, and coordinates teams. Coaches/mentors team members as appropriate
• Designs and develops advanced applications for the various platforms (e.g. backend, and web front-end)
• Identifies and collaborates with product architecture and other areas of the company to determine best known methods for SDLC, bridging product and customer delivery
• Identifies, creates and establishes standard tools and processes for integrating Medable's platform with other technology solutions
• Collaborates with varied stakeholders to define scope, design, plan, and implement integration solutions with varied platforms
• Manages multiple, competing responsibilities
• Participates in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members
• Successfully manages multiple complex clinical trial study projects and high visibility clients, consistently delivering the highest quality software & services with on-time delivery
• Develops and drives creation of best practices and procedures related to solution architecture
• Proactively assesses and troubleshoots short term and longterm issues impairing the overall effectiveness of team and division
• Other duties as assignedQualifications
  • 7+ years of experience in Customer Integrations, backend development, or a combination of education and experience
  • 3+ years of experience in Solutions Architecture or equivalent work experience
  • Proven software development experience and deep understanding of the full mobile development life cycle
  • Knowledge of interface messaging standards, including HL7, FHIR, CCD/CCDA
  • Experienced in communicating technical solutions to a varied and non-technical audience
  • Proficiency with fundamental front-end languages such as HTML, CSS and JavaScript
  • Familiarity with JavaScript frameworks such as Angular JS, React and Amber
  • Detail-oriented and results-driven
  • Adept at solving complicated technical problems and conversing with clients
  • Unlocks the full potential of other team members that they work with, and helps them improve all team members performance
  • Demonstrated ability to expertly navigate strict timelines, deliverables and execution plans with patience and positive attitude
  • Ability to learn new skills and quickly adapt to a rapidly evolving industry sector
  • Experience with clinical trials (preferred)Minimum Level of Education:
    • Bachelor's degree in Computer Science, Engineering or a related subjectPreferred Degree/Certification:
      • Master's degree in Computer Science, Engineering or a related subjectSoftware Skills:
        • Git, Confluence, Postman, Terminal (command line), Node.js, Javascript, HTML, CSS, JIRA, various IDES, MS Office Suite.Additional InformationMedable, Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.U.S. employees and contractors, and International workers with travel to the U.S. must have a willingness and ability to provide proof of completed COVID-19 vaccination prior to start date. All strongly held beliefs, religious, medical, and other legally recognized exemptions regarding vaccination status will be considered.

Keywords: Medable, Inc, Palo Alto , Senior Backend Engineer, Customer Success - Remote, Engineering , Palo Alto, California