PaloAltoRecruiter Since 2001
the smart solution for Palo Alto jobs

Sr. Product Manager, Trust

Company: eBay Inc.
Location: Palo Alto
Posted on: November 20, 2020

Job Description:

Be challenged. Make an impact. Do cool things that matter.

eBay is looking for passionate and creative individuals, who are excited to define, build and maintain a world-class e-commerce payments platform on the biggest stage in global online commerce. Our product managers are revolutionizing commerce by creating new platforms, and by solving complex problems at a massive scale.

As a Sr. Product Manager in eBays Trust team you will work with our engineering scrum teams to create highly scalable solutions and to build products that will shape the next generation of convenient and delightful post order experiences such as order cancellations, returns, refunds and issue resolution to ensure customer satisfaction and trust.

You will:

  • Define the vision and own the end to end user experience for your product, including end-user-facing mobile (iOS & Android) and web apps, middleware, back-end, partner integrations, reporting and other systems
  • Work with our customers and partners to understand their needs, build business cases to rally support behind the issue and ideate solutions to improve their experience on eBay
  • As part of a cross-functional team, you will get the opportunity to truly bridge the gap between business, operations and technology
  • Lead the day-to-day activities of our exceptional product development team in terms of prioritizing work, building new features, and addressing operational issues
  • Collaborate closely with partner domains such Shipping, Payments, and Buyer and Seller experience to design and deliver industry leading user experiences
  • Provide regular updates to our leadership on progress made and future plans
  • Ensure the world class speed, reliability, scalability, and security of our products

    We are looking for someone with:

    • Outstanding product and design sense; must have the ability to imagine and communicate product experiences including UX designs that are simple and effective, including the ability to create rough wireframes
    • Passion for customer experience and keen interest in e-commerce
    • An analytical mindset and eagerness to build new products
    • A hands-on, methodological approach to product discovery, user research, storytelling and backlog prioritization in order to get to the right user stories that really give our customers what they need
    • High aptitude for learning new systems quickly and managing products across the full technology stack
    • Deep technical knowledge of software design and development; CS degree preferred
    • A demonstrated track record of shipping products that are highly usable and reliable at scale: 2+ years as product manager and/or equivalent experience on multiple reference-able products required
    • Good written and verbal communication skills to ensure that all relevant stakeholders have the information that they need
    • Ability to clearly articulate ideas and complex problems
    • Ability to lead business and technical discussions
    • The ability to translate product strategy into epics or stories and understand business and operational processes as well as financial and operational KPIs.
    • Ability to manage and prioritize development tasks to maximize the effectiveness of the team and maintain engineers energy and enthusiasm over time

      Basic Qualifications:

      • Bachelors Degree in a technical discipline or equivalent industry experience. MBA Preferred.
      • 2+ years experience as a product manager or 5+ years experience in a product team in another role.

        Benefits are an essential part of your total compensation for the work you do every day. Whether youre single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.

        Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isnt just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.. To learn about eBays Diversity & Inclusion click here:

        eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.

        For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

        This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies

        View our privacy policy and accessibility info

Keywords: eBay Inc., Palo Alto , Sr. Product Manager, Trust, Executive , Palo Alto, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other Executive Jobs

Special Projects Manager
Description: Who We Are: br br br br KeepTruckin is on a mission to modernize the trucking industry. With the leading fleet management platform, we are bringing trucks online and fundamentally changing the (more...)
Company: KeepTruckin
Location: San Francisco
Posted on: 12/1/2020

Assistant Property Manager
Description: Job Number: 2152653 Assistant Commercial Property Manager Assistant Commercial Property Manager needed for an established, growing, and reputable commercial property management and investment company. (more...)
Company: Career Opportunities at Nelson
Location: Penngrove
Posted on: 12/1/2020

Records and Information Management Analyst
Description: Are you a records management or br br information management specialist looking to join a phenomenal team We have an br br exciting opportunity involved with the framework, strategy, priorities, (more...)
Company: Federal Reserve Bank of San Francisco
Location: San Francisco
Posted on: 12/1/2020

In House Counsel Jobs California - JDHuntr 37270 Chief Legal Officer (Remote), San Francisco, CA
Description: In House Counsel Jobs California - JDHuntr 37270 Chief Legal Officer Remote , San Francisco, CA To apply go to The Chief Legal Officer CLO
Company: JDHuntr In-House Counsel Jobs
Location: San Jose
Posted on: 12/1/2020

Sales Manager
Description: Job Description: Konica Minolta Business Solutions U.S.A., Inc., a global Fortune 1000 company and one of Forbes 2017 America's Best Large Employers, is transforming the way we all do business. From smart (more...)
Company: Konica Minolta
Location: Sacramento
Posted on: 12/1/2020

Employee Benefits Account Manager
Description: Full Time About Patra Patra Corporation is the worldwide leader in insurance agency back-office and account management business process outsourcing. Patra offers a wide range of services designed to lower (more...)
Company: PATRA
Location: El Dorado Hills
Posted on: 12/1/2020

Store Manager in Training
Description: Job DescriptionGeneral Summary: The Store Manager In Training SMIT job is the first step in the CVS/pharmacy Retail Management Development Prram, and is a short-term role not to exceed 24 months that (more...)
Company: CVS Caremark
Location: San Francisco
Posted on: 12/1/2020

Safety Manager
Description: Safety Manager- OSHA 30 - Refinery / Oil and Gas experience The Safety Manager-- is responsible for leading field and/or division safety conditions through auditing, and monitoring, and advising company (more...)
Company: Careerbuilder-US
Location: Benicia
Posted on: 12/1/2020

Account Director I - Enterprise - Bay Area, CA
Description: About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we (more...)
Company: Lumen
Location: San Francisco
Posted on: 12/1/2020

Sales and Marketing Director - San Francisco
Description: Req ID 2020-1756Job Locations Sales and MarketingJob Category Sales and MarketingShift DayWho We AreAn Elder Care Alliance CommunityAlmaVia of San FranciscoDo you enjoy working with seniors Do you want (more...)
Company: Elder Care Alliance
Location: San Francisco
Posted on: 12/1/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Palo Alto RSS job feeds