Product Manager, Field Operations
Company: Rivian Automotive
Location: Palo Alto
Posted on: January 12, 2021
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Job Description:
The Commercial Technology team is responsible for the end-to-end
implementation of the digital experience outside the vehicle (e.g.,
vehicle configurator, payment gateway, vehicle delivery management,
service scheduling) across web, mobile app and in-store. To that
end, we are developing a world-class commerce platform that will
make learning about and purchasing electric adventure vehicles
intuitive, seamless and fun. The Transaction-to-Delivery Squad is
responsible for enabling the digital experience of the purchase
process, including registration, trade-in, financing, contract, and
insurance, all the way up to the customer delivery.We are looking
for a Product Manager, Field Operations to build internal tools
(web/mobile) used primarily by our Commercial Ops team, the field
team responsible for managing internal Rivian fleet operations.
Your focus will be on the fleet management system & workflow
management of the internal operation.This is what you---ll do:--
Become an expert on all things field operations as they relate to
the end-to-end vehicle and customer journey-- Work closely with
internal stakeholders and partners to align priorities and develop
a product roadmap, taking into consideration Rivian program
milestones-- Drive the product requirements and user flows for
various operations internal tooling-- Work with engineers and
designers to build world-class tools, bringing them to life and
iterating on them to improve usability and functionThis is what
you---ll need:-- At least 2-3 years of product management,
preferably with automotive or fleet SaaS experience-- Strong
cross-collaboration and stakeholder management-- Experience in
rapidly growing businesses that have expanded globally-- A genuine
love of brands that are focused on positive impactRivian is an
Equal Opportunity Employer and Prohibits Discrimination and
Harassment of Any Kind: Rivian is committed to the principle of
equal employment opportunity for all employees and to providing
employees with a work environment free of discrimination and
harassment. All employment decisions at Rivian are based on
business needs, job requirements and individual qualifications,
without regard to race, color, religion or belief, family or
parental status, or any other status protected by the laws or
regulations in the locations where we operate. Rivian will not
tolerate discrimination or harassment based on any of these
characteristics. Rivian encourages applicants of all ages.Palo
Alto, CA /Strategy --- Digital Commerce /Full Time
Keywords: Rivian Automotive, Palo Alto , Product Manager, Field Operations, Executive , Palo Alto, California
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