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Director of Global Solution Engineering

Company: CareerPlanners Services, Inc.
Location: Palo Alto
Posted on: January 15, 2021

Job Description:

Jobs - Director of Global Solution Engineering Essential to our customer's success is the role of the Solution Engineering (SE) leader. As a Senior SE Manager focused on supporting our entire client base, you will ensure the proper development of the SEs across the organization. You will lead with credibility, ensuring that you are also fully developed and able to lead-by-example. You will be highly engaged with customers yourself, helping to articulate the company's strategy at a higher level than your direct reports. You will support the company's strategy, encouraging your team to execute the mission as it pertains to their function. We have the right strategy at the right time. We're a highly regarded company; increasingly rare among our peers. We benefit from insightful leadership that will carry us well into the future. We have a strong culture of diversity and inclusion, and we'd love for you to be here too. Responsibilities

  • Work tightly with the sales team to identify "line-of-sight" to the annual plan. Your plan should incorporate all dimensions of the business, including how to overachieve the target, customer whitespace to pursue, how partners and ecosystem are leveraged, marketing, networking through industry associations, etc.
  • Stay up to date on current events and be a student of the industry and culture.
  • Articulate the ways our solutions provide increased business value and improved technical capability
  • Train and mentor sales peers.
  • Lead the professional and technical development of your team members, maximizing team productivity and career development by understanding your team's skill levels, working styles, motivations, and professional goals, and serving as a coach and mentor.
  • Assist in technically closing complex opportunities by providing critical oversight of those directly engaged.
  • Celebrate key wins.
  • Maintain appropriate knowledge in the technology on an ongoing basis. Never languish in personal development.
  • Map identified customer business requirements for our solution. Recommend 3rd party integrations as needed. Qualifications
    • 10+ years of successful sales engineering experience in IT domains. Examples include systems collaboration, DevOps tools (Atlassian, GitLab, GitHub, Jenkins, CI/CD developer toolchain, etc.)
    • Presentation-ready knowledge of the company's solution
    • Willingness to drive SE development and mentorship
    • Ability to present a professional appearance and demeanor
    • Strong business insight and motivated to develop partnerships
    • Strong networker
    • Ability to relate to a variety of technical staff and managers in customer environments. Excellent verbal and written communication skills
    • Broad product and solution knowledge of market trends in the industry Preferred Skills:
      • Strong experience in DevOps or Collaboration domain
      • An enthusiastic self-starter with an outgoing personality
      • This solution delivers enterprise messaging flexibility through open source, to the tune of 10,000 downloads per month, each of which supports hundreds of Slack-sized teams.
      • This company is staging to TAKE - OFF!!!!

Keywords: CareerPlanners Services, Inc., Palo Alto , Director of Global Solution Engineering, Executive , Palo Alto, California

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