Patient Care Manager (RN), Otolaryngology - Head and Neck Surgery
Company: Rge Pte Ltd
Location: Palo Alto
Posted on: February 21, 2021
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Job Description:
Patient Care Manager (RN), Otolaryngology - Head and Neck
Surgery 801 Welch Rd - PALO ALTO If you're ready to be part of our
legacy of hope and innovation, we encourage you to take the first
step and explore our current job openings. Your best is waiting to
be discovered.-- The Stanford Otolaryngology - Head and Neck
Surgery clinics provide high quality, advanced and personalized
care for all medical concerns involving the ears, nose or throat.
In support of the physicians, our team of advanced practice
providers, audiologists, speech pathologists, nurses, medical
assistants and administrative staff possess specialized expertise,
have access to state of the art equipment and utilize innovative
techniques to care for our patients. Programs and services are
offered at our main location adjacent to Stanford Hospital,
Stanford Ear Institute in Palo Alto and the Sleep Surgery Clinic at
the Outpatient Center in Redwood City. We are looking for a
dynamic, engaging and experienced candidate to lead this team. The
Patient Care Manager is a Registered Nurse who provides unit
leadership and works in partnership with nursing, the healthcare
team, hospital/system leaders to develop a quality practice setting
that support professional nursing and quality patient care. The
Nurse Manager is accountable for the effective delivery of
competent, compassionate, and efficient patient care.
Responsibilities include coordination of patient care; supervision
of a professional team that includes multiple nursing and other
staff as appropriate; administrative and budget management;
troubleshooting of problem areas; organizational change management;
ensuring compliance with accreditation and regulatory standards;
quality assurance/quality improvement; safety and risk management
requirements as well as actualization of hospital and unit
policies, goals and objectives. Further, improving unit operations,
enhancing communication and feedback, customizing education and
staff roles, and accepting organizational accountability for
services provided to recipients are critical outcomes expected of
this role. The Nurse Manager role is critical to hospital
operations and minimally accomplishes the following essential
duties.
Clinical Practice: Ensures the effective delivery of competent,
compassionate, and efficient patient care by planning, organizing,
and directing the nursing services of unit(s), including the
assessment of patients, implementation of physicians' orders,
treatment plans and medical procedures, administration of
medication and record keeping of same as well as by monitoring and
evaluating patient care processes and outcomes for the patient care
unit(s); coordinates nursing activities with those of other
services or disciplines. Demonstrates clinical competency in
assigned specialty area role models nursing practice consistent
with the organizational and department mission, vision and
values.
Communication: Communicates in a clear and effective manner to
enhance team effectiveness, manage conflicts, engage employees and
interdisciplinary colleagues in unit activities and performance
changes. Collaborates with others within the unit and with all
hospital departments and disciplines to enhance problem solving,
decision making and performance improvement.
Fiscal Accountability: Plans and forecasts the department budget by
calculating required FTES, planning annual budgets, interpreting
payroll and other key fiscal reports, projecting workload as well
as monitoring and enhancing productivity. Performs variance
analysis by interpreting financial performance and identifying key
drivers. Identifies unit/capital budget needs in collaboration with
physician and nursing colleagues. Plans and implements staff
scheduling, position controls and attendance control
procedures.
Human Resources: Directs the personnel management of the employees
assigned to the department consistent with state and federal labor
laws, collective bargaining agreements, and nursing service and
hospital philosophy, goals and policy. Ensures that new staff is
interviewed, hired, trained, oriented, precepted and evaluated.
Prepares and conducts employee performance appraisals. Approves
transfers, promotions and other decisions affecting employee pay
and status. Participates in initiating and documenting disciplinary
actions and responding to grievances. Leadership: Assumes
twenty-four (24) hour responsibility and accountability for the
operation of the assigned patient care unit(s), service(s), staff,
and facilities. Plans, organizes and directs short- and long-term
departmental activities in accordance with hospital goals and
accrediting organization standards. Provides leadership and
direction for the staff in the patient care unit(s) while
supporting and actualizing the goals of the department, division,
service, and hospital. Functions as a resource to staff and
interdisciplinary team members and interdepartmentally, consults on
nursing care and professional nursing practice.
Performance Improvement: Assumes responsibility for accessing and
utilizing appropriate date in order to monitor unit operations.
Accountable for achieving patient and staff satisfaction targets
for the organization and unit of responsibility. Develops,
implements and evaluates process improvement projects/process in
order to continually monitor and improve patient care.
-- Professional Development: Facilitates professional development
and clinical growth of nursing staff through implementation and
maintenance of unit specific competencies. Promotes and facilitates
educational opportunities based on assessment of staff needs.
Quality Management: Supports the quality framework, which includes
both clinical and service quality indicators. Creates an
environment of patient care that is safe, effective, patient
centered, timely, efficient and equitable. Qualifications: Any
combination of education and experience that would likely provide
the required knowledge, skills and abilities as well as possession
of any required licenses or certifications is qualifying.
#LI-BS1 Equal Opportunity Employer Stanford Health Care (SHC)
strongly values diversity and is committed to equal opportunity and
non-discrimination in all of its policies and practices, including
the area of employment. Accordingly, SHC does not discriminate
against any person on the basis of race, color, sex, sexual
orientation or gender identity and/or expression, religion, age,
national or ethnic origin, political beliefs, marital status,
medical condition, genetic information, veteran status, or
disability, or the perception of any of the above. People of all
genders, members of all racial and ethnic groups, people with
disabilities, and veterans are encouraged to apply. Qualified
applicants with criminal convictions will be considered after an
individualized assessment of the conviction and the job
requirements. Posted 14 Days Ago Full time R211285 About Us At
Stanford Health Care, we seek to provide patients with the very
best in diagnosis and treatment, with outstanding quality,
compassion and coordination. With an unmatched track record of
scientific discovery, technological innovation and translational
medicine, Stanford Medicine physicians are pioneering leading edge
therapies today that will change the way health care is delivered
tomorrow. As part of our spirit of discovery, we also leverage our
deep relationships with luminary Silicon Valley companies to
develop new ways to deliver preeminent patient care.--
Keywords: Rge Pte Ltd, Palo Alto , Patient Care Manager (RN), Otolaryngology - Head and Neck Surgery, Executive , Palo Alto, California
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