Management & Prog Analyst

Company: Veterans Health Administration
Location: Palo Alto
Posted on: April 9, 2021

Job Description:

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 04/07/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of health care system operations, policies, and procedures, as well as VA regulations, policies and program guidelines. This position requires thorough knowledge of Joint Commission standards and scoring guidelines. Knowledge of systems redesign methodologies, as well as skill in applying analytical methods, techniques and evaluation criteria and measuring the effectiveness of performance improvement programs. Knowledge of various fact finding and quantitative management techniques, such as data collection, cause-effect diagrams, histograms, Pareto analysis, performance measurement, etc. Leads the collection, analysis, trending and communication of data in a continuous feedback loop to administrative, business, and clinical services so that they will know their level of performance, as well as the targets identified by health care system, network, and VACO leadership. Plan, organize and carry out complex duties involving multiple programs within time constraints, without direct supervision. The individual must have the ability to establish and maintain effective working relationships with clinical and administrative staff. Discreet, use tact and diplomacy, and exercise good judgment in all interpersonal interactions. The individual must be able to communicate effectively, both verbally and in writing, with clinical and administrative staff. Knowledgeable of confidentiality regulations and must demonstrate responsible management of all identifiable information. He or she must possess strong public speaking and presentation skills and must be able to develop and present information before groups composed of health care system and network top management. Additionally, the individual must possess strong coaching and teaching skills and be able to widely disseminate the knowledge of TQM practices across the organization. Knowledge of VISTA and CPRS computer packages as well as knowledge of other clinical packages used for extracting patient data. He or she must be able to detect inconsistencies or errors in data, determine the source of the problem and recommend ways to correct the data problem. The individual must have the ability to abstract data from the CPRS records and VSSC. The individual must attain and maintain skills in operating personal computer software programs, including but not limited to Microsoft Word, Access, Excel, PowerPoint, MS Project, MS Visio, and statistical applications (e.g. Minitab, QI Macros). You will be rated on the following Competencies for this position:
Education and TrainingHealth Information Technology Standards DevelopmentProject Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort, such as standing, walking, bending or prolonged sitting, may be required. The work places no special physical demands on the employee. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Keywords: Veterans Health Administration, Palo Alto , Management & Prog Analyst, Executive , Palo Alto, California