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TeleNeonatology Program Manager - Neonatal ICU (0.5 FTE, Days)

Company: Stanford Children's Health - Lucile Packard Childr
Location: Palo Alto
Posted on: November 19, 2021

Job Description:

Here you have the potential and support to achieve extraordinary outcomes for healthier, happy lives At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job Summary This paragraph summarizes the general nature, level and purpose of the job.-- The TeleNeonatology Program Manager ensures implementation and alignment of TeleNeonatology Program at Lucile Packard Children's Hospital, Stanford. The Program Manager is responsible for defining the scope, management, and program implementation, ensuring effective integration of TeleNeonatology efforts with operational plans. The TeleNeonatology Program Manager also functions in the Neonatology Team and is responsible for the planning, development, implementation, and completion of special projects. Essential Functions The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. --- Develops, implements, and manages the TeleNeonatology Program within the Division of Neonatal Medicine and the NICU.-- --- Tracks program outcome metrics including consult volumes, referring site satisfaction, and program performance. Makes recommendations to management for alternative methods to enhance service performance, consult volumes, productivity, and program direction.-- --- Collaborates with vendors on all aspects of services provided including contract implementation, scope of service increases and improvements, and outcome updates. Partners with department business manager to execute all contracts.-- --- Collaborates with Digital Health and clinical informatics-- --- Acts as a liaison on telemedicine program implementation from planning and development to day-to-day operational management. Facilitating and supporting the process of medical licensing, credentialing, and privileging efforts needed for providing TeleNeonatology to external client institutions. --- Provides training to clinical staff in the proper use and operation of Telehealth equipment, specialized clinical equipment, and accessories to facilitate successful clinical consultations. Coordinates with Teladoc and CPEI to ensure appropriate orientation and training.-- --- Coordinates staff education, simulated TeleNeonatology consults, and case reviews for all current and potential participating hospitals.-- --- Develops business plans and applications for grants including leading the development of platforms and tools (internally or externally), program development, and budget planning. Partners in further development and implementation of TeleNeonatology program.-- --- Identify, evaluate, and manage new business opportunities and marketing initiatives for the TeleNeonatology program. --- Coordinates TeleNeonatology planning through active participation in clinical and outreach planning activities Minimum Qualifications Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying. Education: Bachelor's degree in a work-related field/discipline from an accredited college or university Experience: Five (5) years of progressively responsible and directly related work experience. License/Certification: None Knowledge, Skills, & Abilities These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. --- Ability to provide leadership and influence others and ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relations --- Knowledge of skills essential to program development and management --- Ability to budget, make financial projections, and write reports --- Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities --- Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation. --- Ability to handle potentially sensitive situations by applying consultative skills in working with internal and external constituent groups. --- Ability to make effective oral presentations and prepare concise written reports to a variety of audiences --- Ability to plan, organize, motivate, mentor, direct and evaluate the work of others, and meet deadlines --- Ability to plan, organize, prioritize, work independently, and meet deadlines --- Ability to prioritize work by making informed judgments and to develop solutions for complex problems --- Ability to solve technical and non-technical problems --- Ability to utilize project management tools --- Ability to work well with individuals at all levels of the organization --- Knowledge of principles and methods of curriculum design, training delivery, and measurement of results --- Knowledge of local, state, and federal regulatory requirements to ensure the highest quality care, provider and patient satisfaction, regulatory compliance, and patient safety --- Knowledge of principles and practices associated with telehealth and emerging technologies. Equal Opportunity Employer L ucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.

Keywords: Stanford Children's Health - Lucile Packard Childr, Palo Alto , TeleNeonatology Program Manager - Neonatal ICU (0.5 FTE, Days), Executive , Palo Alto, California

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