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Senior Product Manager

Company: Naehas
Location: Palo Alto
Posted on: May 14, 2022

Job Description:

Job DescriptionSalary: Senior Product ManagerPalo Alto, CA About NaehasJoin a pre-IPO, fast-paced, rapidly growing software as a service company based in Silicon Valley. Naehas is a leader in automating omnichannel marketing for financial institutions (banks, wealth management and insurance). Our customers include the top 10 US financial institutions About the PositionAs a Senior Product Manager at Naehas, you will join our fast-paced Product team responsible for the development of our customer experience platform built specifically for the marketing and compliance teams within financial services institutions, with the goal to flawlessly deliver personalized products, pricing, and experiences.As a member of the Product Management team, you will interact regularly with cross-functional teams, including Engineering, User Experience, Sales, Customer Success, and Finance. You will work on and execute a product strategy based on both internal and external inputs. You will be responsible for meeting the company's broader set of goals and your product OKRs. You must possess an effective blend of interpersonal skills, business acumen, big picture thinking and technical savviness. You will work with cross-functional teams including business users, sales, customer success, developers, designers, QA, Ops, and other product managers. Success is measured by the impact your features or product releases have on the end-user, and the value they generate for the customers. Job Responsibilities:

  • Manage the entire solution from market analysis through strategy development, requirements gathering, development, successful adoption by users, and go-to-market.
  • Work with R&D organizations driving product requirements and ensuring timely release of capabilities and managing the complete lifecycle of products/services.
  • Manage the overall product backlog for company-wide initiatives, drive alignment across teams, and communicate status and progress.
  • Gather requirements by working closely with internal and external stakeholders.
    • Understand market trends and key competitors.
    • Clearly state the business needs and the value a feature delivers.
    • Identify key user roles and personas, and their needs.
    • Validate requirements to ensure general-purpose features and not custom features for a limited number of users.
    • Use case articulation.
      • Deep understanding and clear articulation of current user workflows (as-is).
      • Clear articulation of planned functionality and how it will be used (to-be).
      • The solution should be well-thought-out and validated as early as possible in order to identify feature design gaps.
      • Responsible for finding the right solution that meets user needs, fits well with the overall direction of the product and optimizes the value to users and to Naehas.
      • Take requirements to a technical design by working with the engineering team.
        • Articulate the overall solution and review it with your scrum team.
        • Log high-level issues in support of that design, but allow development team members to flesh out the technical details when appropriate.
        • Propose low-fidelity and high-fidelity mockups working with a UX design team.
        • Work with the QA member of your scrum team to ensure the quality of features before sprint-end as well as a plan for immediate test automation.
        • Help product team to improve.
          • Become the critical source of advice for other product managers.
          • Contribute to the product team processes improvements.
          • Create deployment and detailed adoption plans with each client team.Skills:
            • Personal integrity
            • Constant focus on user experience
            • Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
            • Technological acumen
            • Active listening
            • Attention to details with the big picture in mind
            • Problem-solving in ambiguous environments
            • Communication, both written & verbal
            • Proactiveness and autonomyRequired Qualifications, Skills, & Experience:
              • 3-5 years as a Product Manager delivering products at scale with strategic scope for a B2B enterprise software company (vertical SaaS company a bonus).
              • Customer-focused with the natural ability to empathize with customer's needs and pain points and deliver exceptional experiences.
              • Demonstrated capacity to learn as well as ability to operate independently, to effectively manage teams and drive execution to achieve goals without direct authority.
              • Demonstrated ability to set clear and deliverable goals, balance multiple projects at once, define business trade-offs and value, cut through ambiguity to drive results within targeted timeframes.
              • Data driven with the ability to derive meaning from various sources of data and leverage that information to solve problems and evolve the product roadmap.
              • Strong technical acumen and experience acting as a trusted partner to the engineering teams making meaningful contribution to the discussions on software architecture and driving complex product initiatives in an agile development environment.
              • Strong interpersonal skills with proven ability to articulate the value proposition to various audiences, influence others and thrive in a collaborative environment involving cross-functional stakeholders.
              • Comfortable being hands-on in a fast-moving and rapidly changing environment.
              • Member of the team that scaled a company from 20 to 100MM.
              • Experience and familiarity with Cloud services.
              • Hands-on experience with deploying enterprise-level software is a plus.
              • Experience in customer service or marketing is a plus.
              • Experience in marketing automation is a plus.
              • Experience in a managerial capacity is a plus.
              • Computer Science or other BSc degree is a plus.
              • Proficient with product management and agile processes.
              • Radical thinking paired with strong execution; can envision a different world and can articulate a clear path to get there. People and culture are our top priority. We believe the best way to describe our culture is through our values:
                • Reality - Acknowledge it early
                  • Ownership - Be self-aware and personally accountable
                  • Courage - Put in best effort even under trying circumstances
                  • Trust - Respect team members - prove each other right
                  • Curiosity - Intense desire to explore and understand new solutions
                  • Flexibility - Flexibility and innovation are more important than efficiency
                  • Integrity - Our reputation is more important than making money If these values resonate with you then we look forward to meeting you. Here's what we have to offer you as a team member at Naehas:
                    • Competitive compensation
                    • A full suite of benefits, including health, vision, dental, and retirement
                    • A casual workplace that appreciates and respects each employee's ideas
                    • The agility of a growing and profitable start-up environment
                    • Flexible work arrangements

Keywords: Naehas, Palo Alto , Senior Product Manager, Executive , Palo Alto, California

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