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Interventional Platform - Program Manager

Company: Stanford Health Care
Location: Palo Alto
Posted on: June 19, 2022

Job Description:

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered. - -Day - 08 Hour (United States of America)This is a Stanford Health Care job.A Brief OverviewLeads a variety of functional and cross-functional improvement programs by defining the intent of programs, overseeing the development of program goals, deliverables and tracking/reporting to ensure project goals are met.LocationsStanford Health CareWhat you will do

  • Provides program leadership for assigned functional and cross-functional program improvement efforts.
  • Provides program design and structure for department's key endeavors and projects within assigned leadership division, develop strategic input for the Director or Manager regarding business objectives of clients for both current and future projects
  • Manages, assesses, and documents program improvement efforts and scope using standard A3 template.
  • Defines project scope, goals and deliverables that support business goals in collaboration with the management and other stakeholders.
  • Implements quality control measures to ensure project and participant compliance with department, hospital and University policies, and government codes and regulations.
  • In conjunction with other departments/contacts, reviews reports related to participant performance, and provides additional coaching and/or training, as needed.
  • Works with program champions, vendors associated with the program and related hospital departments to develop and distribute publicity materials for program.
  • Works collaboratively with organizational stakeholders to ensure the consistent application of program practices across all groups.
  • Serves as a member of program committee, and reports results to Senior Leadership, following appropriate communication channels, and attends unit-based meetings to address program issues.
  • Coordinates all interdisciplinary communication efforts regarding program, including paper forms and patient handouts.
  • Manages program design and structure to align with organizations' key initiatives and projects within the assigned group, develops strategic input for the Director regarding business objectives of clients for both current and future projects.
  • Partners with Operations Manager(s) to identify and develop the leadership needs and internal capacity of the department and facilitates strategic changes in project scope or assignment across the team.
  • Coaches and mentor's department staff through change processes and cycles of continuous improvement.
  • Works with various departments and physician groups, develops relationships with key stakeholders (including physicians, and understands their departmental workflows.
  • Prepares and maintains accurate, coherent, timely and auditable project records and cost estimates, as applicable, within department guidelines.Education Qualifications
    • Bachelor's degree in work-related discipline/field from an accredited college or university.Experience Qualifications
      • Two (2) to three (3) years of progressively responsible and directly related work experience.Required Knowledge, Skills and Abilities
        • Demonstrated ability to act as a thought leader and operational expert for assigned areas.
        • Ability to communicate effectively at all organizational levels and in situations requiring instructing, persuading, negotiating, conflict resolution, consulting and advising.
        • Demonstrated experience developing effective written communications, reports and summaries.
        • Ability to establish and maintain effective relationships with widely diverse groups, including individuals at all levels both within and outside the organization and gain their cooperation.
        • Ability to plan, organize, motivate, mentor, direct and evaluate the work of others.
        • Ability to influence others.
        • Ability to resolve conflicts and/or negotiate with others to achieve positive results; establish and maintain effective interpersonal relationships.
        • Knowledge of Lean, JIT, Six Sigma and/or Agile/Scrum techniques.
        • Knowledge of Microsoft Word, Excel, PowerPoint, Visio, Access, Project and Outlook.
        • Knowledge of principles of business and management strategic planning, leadership development, and education techniques.Licenses and Certifications
          • PMP - Project Mgmt Professional preferredThese principles apply to ALL employees:SHC Commitment to Providing an Exceptional Patient & Family ExperienceStanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.You will do this by executing against our three experience pillars, from the patient and family's perspective:
            • Know Me: Anticipate my needs and status to deliver effective care
            • Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
            • Coordinate for Me: Own the complexity of my care through coordinationEqual Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in -all of -its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Keywords: Stanford Health Care, Palo Alto , Interventional Platform - Program Manager, Executive , Palo Alto, California

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