PaloAltoRecruiter Since 2001
the smart solution for Palo Alto jobs

Assistant Restaurant Manager

Company: Dinah's Garden Hotel Headquarters
Location: Palo Alto
Posted on: September 19, 2022

Job Description:


The Assistant Restaurant Manager is responsible for assisting the Restaurant Manager with the supervision of the Restaurant and Room Service to ensure guest satisfaction, profitability, and a positive, productive and compliant work environment. Work hours/days vary as dictated by business needs and may include weekends and holidays.


Directing Team Members

-Supervise, guide and direct FOH Restaurant employees.
-Direct staff to rectify any deficiencies.
-Provide accurate feedback on performance to the Restaurant Manager.
-Supervise and reconcile cash controls for each shift in attendance.
-Ensure FOH all staff are trained on technical and service aspects of the job.
-Provide constructive feedback to employees to help them perform their jobs better.
-Ensure that all staff report to work as scheduled; document any late or absent employees.
-Work with Restaurant Manager to ensure that employees have the necessary resources to effectively perform their jobs.
-Develop, train and maintain a professional workforce.
-Minimize waste and maintain control of labor costs as well as overseeing proper break policies.
-Assist FOH staff during business hours.
Customer Service

-Interact with guests and clients to monitor and assess satisfaction trends, evaluate, and address issues and make improvements accordingly.
-Responsible for guest satisfaction in terms of Food and Beverage, hospitality, and service standards.
-Responsible for engaging the guests with friendly dialogue. (Touching tables)
-Resolve guest complaints, ensuring guest satisfaction.
-Ensure all services to our guests are conducted in a highly professional and efficient manner.

-Oversee the cleanliness of the restaurant dining room as well as the Poolside Patio, this includes all Pool Area.
-Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
-Maintain proper storage procedures as specified by Health Department and Hotel requirements. Inspect food and beverage outlets for proper storage, sanitation, security, neatness, and rotation of inventory.
-Ensure a safe working environment and attitude for all FOH staff.

-Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
-Establish and maintain an effective communication and information system through logs, emails, weekly meetings, and open communication with all departments.
-Monitor and inspect any deliveries. (Linen, etc)
-Complete bi-weekly payroll.

-Provide timely responses with income inquiries regarding our event space.
-Create BEO's.
-Assist with the execution of the event and ensure that goes smoothly and meet the expectations of the guest.
Perform other duties as directed, developed, or assigned.
Associated topics: backend, food service supervisor, frontend, grocery store manager, operations manager, produce manager, restaurant general manager, restaurant manager, service manager, shift leader

Keywords: Dinah's Garden Hotel Headquarters, Palo Alto , Assistant Restaurant Manager, Executive , Palo Alto, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Palo Alto RSS job feeds