Company: Satellite Healthcare
Location: Palo Alto
Posted on: September 23, 2022
The Operations Manager provides supervision, mentoring and
coaching to Center Managers in all areas of responsibility with a
focus on quality and operations. ABOUT SATELLITE HEALTHCARE
Satellite Healthcare is more than simply a dialysis company. Since
our founding in 1974, we have become the industry's leader in
personalized quality care: 70% of our centers earn 4- and 5-star
ratings from Medicaid and Medicare.gov, far ahead of all other
providers. Our success in caring for patients can be attributed to
our mission, our not-for-profit structure, and our people.
Together, they create a powerfully patient-centered organization.
Our mission is clear: to make life better for people living with
kidney disease. Because we are a non-profit, we can pursue that
mission with all our resources, united by our passion for patient
care. As part of our commitment to continuous improvement,
Satellite Research explores new ways to elevate the effectiveness
and delivery of dialysis therapy. And Satellite Wellbound is
leading the industry in home dialysis because better outcomes and
quality of life are our highest priority. We are also substantial
contributors to community and philanthropic kidney initiatives.
Across our organization, we share a single mission - to make life
better for those living with kidney disease. -Watch our video to
learn more about our mission.
ABOUT THE ROLE
The Operations Manager provides supervision, mentoring and coaching
to Center Managers in all areas of responsibility with a focus on
quality and operations. Quality services are defined and measured
for all patients based on the direction and guidance of the
Corporate Home MD Champion. The Operations Manager provides
guidance and support to the local Quality Assurance Performance
Improvement (QAPI) program including the patient experience. - -The
Operations Manager maintains a strong working relationship with
physicians, medical practices and payers within their defined area.
The Operations Manager works collaboratively with Medical Affairs
and Business Development staff and other corporate departments to
define, implement and evaluate corporate initiatives, and responds
to specific direction from the Senior Director of Operations.
- - - - - Market Service Area and Dialysis Center Leadership
- Provides leadership and direction in the opening of new
- Encourages and develops leadership at all levels of the
- Provides home office visibility and shares communications with
- Facilitates center management and the technical team in problem
solving facility and supply issues/concerns
- Prepares and monitors operating and capital budgets under the
direction of the Senior Director of Operations
- Ensures that established financial targets are met
- Works with Finance to support vendor contracts
Involvement with home office or medical committees
- Participates in home office initiatives and projects as
- Assumes a leadership role in long-term director initiatives as
- Participates in projects as assigned by the Regional Vice
You will play a vital role to ensure that we deliver on our Mission
to make life better for those with kidney disease and our Vision to
be unsurpassed in our individualized experience, our quality, and
our compassion. You approach your work with an indisputable sense
of greater purpose. You are patient-centric and have a track record
of leading interdisciplinary teams in providing quality care.
Lastly, you are high energy, seek out opportunities to improve the
environment for patients and staff, are goal-oriented, and gain
deep satisfaction from building relationships.
WHAT YOU WILL GAIN
Relationships: You will work directly with a multi-disciplinary
team that is as passionate as you in making a difference in others'
lives. You will be a servant leader, bringing up your team to
provide care that is unsurpassed by others in our industry.
Impact: You will set the tone that enables our patients to live a
better life and address their needs holistically. You will make the
difference for our patients so that they do dialysis to live
instead of living for dialysis.
Growth: You will have formal and informal opportunities for
professional growth in a supportive environment. You will become a
subject-matter expert and have a wide range of opportunities for
- RN or Bachelor's degree required; a concentration in Business,
Finance or Healthcare preferred, Master's Degree preferred
- Five (5) years of healthcare management or supervisory
experience, preferred in ESRD
Satellite Healthcare, Inc.is an equal opportunity
employer.Satellite Healthcare, Inc. does not discriminate in
employment on account of race, color, religion, national origin,
citizenship status, ancestry, age, sex (including sexual
harassment), sexual orientation, marital status, physical or mental
disability, military status or unfavorable discharge from military
service. Satellite Healthcare, Inc. offers a drug free work
Keywords: Satellite Healthcare, Palo Alto , Operations Manager, Executive , Palo Alto, California
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