Asset Management Administrator

Company: InDepth Engineering Solutions, LLC
Location: Palo Alto
Posted on: November 23, 2022

Job Description:

Requirements:

--- 3+ years (or relative) in an Asset Management role, where you learned the nuances of IT Support
--- Bachelor's degree or Professional training/certifications related to areas of responsibilities
--- Experience with: Asset tracking, auditing, deploying, shipping, and recovering assets.
--- Preferred skills - Deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment leveraging ConfigMgr, Microsoft Intune, Jamf (Casper), and other system management tools, wired/wireless networks, VPN, Collaboration tools (Chat and Video Conferencing), A/V devices, and conference room systems.
--- Familiarity with the standard helpdesk ticketing tools (ServiceNow, Jira)
--- Ability to coordinate and communicate at all levels within the organization - Business Stakeholders, Vendors, Suppliers, Senior Managers, and C-Level Execs
--- Tech Savvy - Ability and passion for learning new technology and tools
--- Passion for Customer Support - A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
--- Prioritization Skills - The ability to analyze support requests and prioritize them based on impact
--- Discipline - The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication

Keywords: InDepth Engineering Solutions, LLC, Palo Alto , Asset Management Administrator, Executive , Palo Alto, California