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Senior Manager Technical Program Management, NPI/NSI, VCPP

Company: VMware
Location: Palo Alto
Posted on: November 25, 2022

Job Description:

Job DescriptionBusiness SummaryThe most advanced companies in the world turn to VMware to manage, grow and transform their business. When you work here, you're connected to a global community of innovative, empowered employees working together to solve the most critical business & technology challenges.VMware Cloud Provider Software Business enables 4500+ cloud providers to create, deploy and manage cloud services worldwide. Our products and solutions, provided as part of a subscription-based VMware Cloud Provider Platform, enable these cloud providers to create a variety of native and hybrid cloud services that help end customers extend their data centers into the cloud.Job Role and Responsibilities We are looking for a Senior Manager NPI/NSI, VCPP, Technical Program Management to lead and manage VCPP's program management function. This is an extremely high visible and impactful role. In this role you will be responsible for evolving, managing, and scaling our new product introduction and new service introduction processes. You will be working closely with Pricing and Packaging, Sales, Business Operations, Engineering, product Management and other cross functional teams to continually improve these processes and to drive execution across the product and services portfolio. You will also lead the team of technical program managers to scale and extend our VCPP business. - This role requires deep interpersonal and fact-based decision-making skills while also being very comfortable with ambiguity and making the unstructured structured.At VMware, we have a proven track record of transforming our customers' world for the better. Come help drive the next wave of innovation to accelerate that transformation and create technology for a better world.Primary responsibilities of this role include:

  • Responsible for leading a team of Program Managers in all aspects of Program Management including program planning, execution and delivery performance
  • Provides senior level leadership and oversight to deliver business outcomes and commitments across a portfolio of programs through rigorous scope, cost, schedule, and risk management
  • Create and maintain comprehensive program management reporting, tracking, and executive messaging
  • Manage and measure NPI / NSI process effectiveness and adherence cross-functionally, ensuring adoption and effective execution by product management and SMEs to ensure projects and underlying functional inputs meet scope, time, budget and quality
  • Personally lead NPI / NSI for many key products and services, directly managing timelines, financials, cross-functional inputs and stakeholder relationships
  • Coordinate with and report on multiple product and project tracking instances with a high-volume dependency between organizations and projects in-flight
  • Influence strategic decision making with program/project insights and holistic view across ongoing initiativesRequired Qualifications
    • 10+ years of experience in program management and/or operations
    • 5+ years of experience leading a team
    • Firm sense of accountability, urgency and ownership for the program end-to-end
    • Ability to manage and defuse confrontations and escalations from customers, account teams, and cross-company executives
    • Ability to understand quickly technical subjects and their relevance and priority to the program Ability to work on multiple projects concurrently in a dynamic environment
    • Superb written and verbal communication skills characterized by technical acumen, clarity, and brevity, including working with product roadmap and program management
    • Ability to work with people at all job levels across a broad variety of job functions to coordinate cross-team projects
    • Demonstrated analytical skills and a natural predisposition toward data-driven decision making, additionally able to make reasoned decisions in situations of uncertainty or imperfect dataEducationUndergraduate degree in Computer Science, Electrical Engineering or in a related discipline required. An advanced degree (MS or MBA) is highly desirable.This job may require the candidate to travel and/or work from a facility that requires full vaccination prior to entry.VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: -VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. ---

Keywords: VMware, Palo Alto , Senior Manager Technical Program Management, NPI/NSI, VCPP, Executive , Palo Alto, California

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