Director, Clinical Services, CCPA ITA - Cancer DSL
Company: Stanford Health Care
Location: Palo Alto
Posted on: September 9, 2023
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Day - 08 Hour (United States of America)
As part of Stanford Health Care, the Stanford Cancer Center
provides advanced medical expertise in an environment that focuses
on science, humanity, and compassion. Ongoing collaborations with
basic scientists and clinical researchers in the Stanford Cancer
Institute mean that patients benefit from the latest discoveries
and innovative treatments, leading to better outcomes.
The Stanford Cancer Center has gained worldwide recognition for its
advanced clinical care, scientific research and technological
As the only NCI-designated comprehensive center between San
Francisco and Los Angeles, the Stanford Cancer Center draws upon
the expertise of more than 300 researchers and clinicians and is at
the forefront of today's advances in cancer research and medicine.
Stanford scientists and physicians have led the way in developing
many of the current state-of-the-art radiology, antibody and
biologic therapies that are used to treat cancers, and many of its
surgeons have pioneered techniques which are widely used today.
Commitment to Quality
The Stanford Cancer Center is a National Cancer Institute
(NCI)-designated Comprehensive Cancer Center, a testament to its
scientific and clinical excellence. It is one of the founding
members of the National Comprehensive Cancer Network (NCCN), an
alliance of 33 of the world's leading cancer centers dedicated to
improving the quality and effectiveness of care provided to
patients with cancer. US News & World Report consistently
recognizes Stanford as one of the top hospitals in America for
cancer care. SHC's Magnet designation acknowledges the hospital for
quality patient care, nursing excellence, and innovations in
professional nursing practices.
Discoveries & Medical Innovations
The Stanford Cancer Center works in close partnership with the
Stanford Cancer Institute, where more than 300 basic science and
clinical researchers are working to understand the molecular,
cellular and genetic mechanisms of cancer and how it affects
everyone. Together, their work is changing outcomes and quality of
life for the thousands of people from around the globe who come to
SHC for specialized care unavailable at most medical centers. From
microarray technology to -guided stereotactic radiosurgery and
tissue engineering, many cancer procedures practiced worldwide had
their start at Stanford.
In addition, the Stanford Cancer Center rapidly invests in new
technologies that have been shown to improve cancer diagnosis and
treatment, ensuring that patients have access to the best care
possible. For example, all digital mammography service enables CAD
analysis of mammograms which has been proven to increase diagnostic
accuracy, and the PET/CT scanners allow doctors to simultaneously
view anatomical and biological tumor information, providing a
greater ability to pinpoint a cancer's location than ever before.
The Stanford Cancer Center also has the world's first Reflexion
system - a biology guided radiation therapy machine and prides
itself on it's being the first in many cancer care innovations.
This is a Stanford Health Care job.
A Brief Overview
The Director of Clinical Services, CCPA ITA is accountable for the
nursing, clinical services, apheresis and for delivering
chemotherapy infusion services provided at Cancer Center Palo Alto
and in partnership across the Cancer DSL Network sites. The
Director is responsible for all the coordination and
systematization of clinical nursing services within the Infusion
Treatment Areas, Apheresis , Cancer Clinics (matrixed) and
Radiation Oncology 9matrixed) in partnership with Cancer DSL
Leadership. This role is directly responsible for the delivery of
safe and efficient infusion services across at Cancer Center Palo
Alto/300P and indirectly across all the network sites. This
includes responsibility for planning, organizing, and coordinating
the nursing care, and chemotherapy services in network clinics to
provide high quality, compassionate and cost-effective infusion
services. The Director will establish and maintain a care delivery
model designed to meet the clinical and service needs of clients
and implement standards and policies which ensure safe and
efficient practices. The Director will collaborate with Cancer DSL
leadership, Cancer quality management, external regulatory and
accrediting entities to ensure all mandated services and standards
are met and exceeded.
Stanford Health Care
What you will do
Employees must abide by all Joint Commission requirements
including, but not limited to, sensitivity to cultural diversity,
patient care, patients' rights and ethical treatment, safety and
security of physical environments, emergency management, teamwork,
respect for others, participation in ongoing education and
training, communication and adherence to safety and quality
programs, sustaining compliance with National Patient Safety Goals,
and licensure and health screenings.
Employees must perform all duties and responsibilities in
accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is
the foundation of Stanford's patient-experience and represents a
framework for patient-centered interactions.
C CONNECT with people by calling them their proper name, or the
name they prefer (Mr., Mrs., Dr.)
I INTRODUCE yourself and your role.
C COMMUNICATE what you are going to do, how long it will take, and
how it will impact the patient.
A ASK permission before entering a room, examining a patient, or
undertaking an activity.
R RESPOND to patient's questions or requests promptly; anticipate
E EXIT courteously with an explanation of what will come next.
Collaborates with Human Resources on the recruitment and selection
of qualified employment candidates, following all policies,
guidelines and applicable laws.
Regularly measures staff's performance against established
criteria-based performance standards; utilizes evaluations as an
objective management tool for counseling staff members to higher
levels of performance, to facilitate their professional development
and maximize their contribution towards established institutional
goals. Always takes immediate action in serious disciplinary
situations; documents actions taken and the rationale for the
Develops and implements policies that guide and support the
provision of services; ensures that policies and procedures are
compatible with the function and goals of the SHC Cancer DSL and
meet the external regulatory and statutory requirements.
Works actively and collaboratively with Hospital and Ambulatory
Nursing Leadership, CRONA and Cancer DSL leadership teams to ensure
a collaborative work environment in accordance with C-I-CARE
Effectively assists in providing leadership, direction, and the
administration of operations to ensure compliance with established
institutional objectives and the delivery of optimal quality cancer
Accountable for clinical nursing practice across the Cancer DSL
including infusion, clinics, BMT/CCT, and radiation oncology both
directly and indirectly in collaboration with the Cancer DSL
Works with Cancer DSL leadership team to integrate ITA with
clinics, procedural areas and all Cancer DSL departments to provide
a seamless experience for Cancer DSL patients and families.
Actively participates in quality improvement activities, Cancer DSL
operational priorities and expansion efforts.
Effectively provides direction and policy interpretation to
managers in managing their respective areas of responsibility;
offers advice in handling special human resources matters and
Ensures that departments/areas comply with or exceed all regulatory
requirements including, but not limited to, JCAHO, CAP, OSHA, FACT,
FDA, QOPI, and MAGNET.
Guides/informs the preparation of Cancer DSL ITA budgets and
allocation of funds based upon review of department
estimates/recommendations, familiarity with operating procedures
and cost/revenue projections.
Reviews all department requests for capital expense items and
submits, with recommendations, to the Executive Director of the
Establishes an efficient operation and culture of process
improvement including effective use of scheduling management tools
(e.g. iQueue), optimization of EHR and regularly benchmarks
operations against AMC Best Practices in ITA operations, complex
treatments and patient acuity.
Participates in hospital, ambulatory, and Cancer DSL meetings and
committees as appropriate.
Bachelor's degree in a work-related discipline/field from an
accredited college or university. Required
Master's degree Preferred
5 years of progressively responsible directly related work
experience in administrative and/or managerial positions.
Any combination of education and experience that would likely
provide the required knowledge, skills and abilities as well as
possession of any required licenses or certifications is
Required Knowledge, Skills and Abilities
Knowledge of principles and practices of organization,
administration, fiscal and personnel management.
Knowledge of theory, principles, methods, and equipment of
Knowledge of local, state and federal regulatory requirements
related to the functional area.
Demonstrated ability to make decisions based on fact and sound
judgment click apply for full job details
Keywords: Stanford Health Care, Palo Alto , Director, Clinical Services, CCPA ITA - Cancer DSL, Executive , Palo Alto, California
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