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Director, Clinical Services, CCPA ITA - Cancer DSL

Company: Stanford Health Care
Location: Palo Alto
Posted on: September 9, 2023

Job Description:

If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

As part of Stanford Health Care, the Stanford Cancer Center provides advanced medical expertise in an environment that focuses on science, humanity, and compassion. Ongoing collaborations with basic scientists and clinical researchers in the Stanford Cancer Institute mean that patients benefit from the latest discoveries and innovative treatments, leading to better outcomes.

The Stanford Cancer Center has gained worldwide recognition for its advanced clinical care, scientific research and technological inventions.

As the only NCI-designated comprehensive center between San Francisco and Los Angeles, the Stanford Cancer Center draws upon the expertise of more than 300 researchers and clinicians and is at the forefront of today's advances in cancer research and medicine. Stanford scientists and physicians have led the way in developing many of the current state-of-the-art radiology, antibody and biologic therapies that are used to treat cancers, and many of its surgeons have pioneered techniques which are widely used today.

Commitment to Quality
The Stanford Cancer Center is a National Cancer Institute (NCI)-designated Comprehensive Cancer Center, a testament to its scientific and clinical excellence. It is one of the founding members of the National Comprehensive Cancer Network (NCCN), an alliance of 33 of the world's leading cancer centers dedicated to improving the quality and effectiveness of care provided to patients with cancer. US News & World Report consistently recognizes Stanford as one of the top hospitals in America for cancer care. SHC's Magnet designation acknowledges the hospital for quality patient care, nursing excellence, and innovations in professional nursing practices.

Discoveries & Medical Innovations
The Stanford Cancer Center works in close partnership with the Stanford Cancer Institute, where more than 300 basic science and clinical researchers are working to understand the molecular, cellular and genetic mechanisms of cancer and how it affects everyone. Together, their work is changing outcomes and quality of life for the thousands of people from around the globe who come to SHC for specialized care unavailable at most medical centers. From microarray technology to -guided stereotactic radiosurgery and tissue engineering, many cancer procedures practiced worldwide had their start at Stanford.

Leading-edge Technology
In addition, the Stanford Cancer Center rapidly invests in new technologies that have been shown to improve cancer diagnosis and treatment, ensuring that patients have access to the best care possible. For example, all digital mammography service enables CAD analysis of mammograms which has been proven to increase diagnostic accuracy, and the PET/CT scanners allow doctors to simultaneously view anatomical and biological tumor information, providing a greater ability to pinpoint a cancer's location than ever before. The Stanford Cancer Center also has the world's first Reflexion system - a biology guided radiation therapy machine and prides itself on it's being the first in many cancer care innovations.

This is a Stanford Health Care job.

A Brief Overview
The Director of Clinical Services, CCPA ITA is accountable for the nursing, clinical services, apheresis and for delivering chemotherapy infusion services provided at Cancer Center Palo Alto and in partnership across the Cancer DSL Network sites. The Director is responsible for all the coordination and systematization of clinical nursing services within the Infusion Treatment Areas, Apheresis , Cancer Clinics (matrixed) and Radiation Oncology 9matrixed) in partnership with Cancer DSL Leadership. This role is directly responsible for the delivery of safe and efficient infusion services across at Cancer Center Palo Alto/300P and indirectly across all the network sites. This includes responsibility for planning, organizing, and coordinating the nursing care, and chemotherapy services in network clinics to provide high quality, compassionate and cost-effective infusion services. The Director will establish and maintain a care delivery model designed to meet the clinical and service needs of clients and implement standards and policies which ensure safe and efficient practices. The Director will collaborate with Cancer DSL leadership, Cancer quality management, external regulatory and accrediting entities to ensure all mandated services and standards are met and exceeded.

Stanford Health Care

What you will do

Employees must abide by all Joint Commission requirements including, but not limited to, sensitivity to cultural diversity, patient care, patients' rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Employees must perform all duties and responsibilities in accordance with the C-I-CARE Standards of the Hospital. C-I-CARE is the foundation of Stanford's patient-experience and represents a framework for patient-centered interactions.
C CONNECT with people by calling them their proper name, or the name they prefer (Mr., Mrs., Dr.)
I INTRODUCE yourself and your role.
C COMMUNICATE what you are going to do, how long it will take, and how it will impact the patient.
A ASK permission before entering a room, examining a patient, or undertaking an activity.
R RESPOND to patient's questions or requests promptly; anticipate patient needs.
E EXIT courteously with an explanation of what will come next.
Collaborates with Human Resources on the recruitment and selection of qualified employment candidates, following all policies, guidelines and applicable laws.
Regularly measures staff's performance against established criteria-based performance standards; utilizes evaluations as an objective management tool for counseling staff members to higher levels of performance, to facilitate their professional development and maximize their contribution towards established institutional goals. Always takes immediate action in serious disciplinary situations; documents actions taken and the rationale for the decision.
Develops and implements policies that guide and support the provision of services; ensures that policies and procedures are compatible with the function and goals of the SHC Cancer DSL and meet the external regulatory and statutory requirements.
Works actively and collaboratively with Hospital and Ambulatory Nursing Leadership, CRONA and Cancer DSL leadership teams to ensure a collaborative work environment in accordance with C-I-CARE principles.
Effectively assists in providing leadership, direction, and the administration of operations to ensure compliance with established institutional objectives and the delivery of optimal quality cancer care services.
Accountable for clinical nursing practice across the Cancer DSL including infusion, clinics, BMT/CCT, and radiation oncology both directly and indirectly in collaboration with the Cancer DSL leadership team.
Works with Cancer DSL leadership team to integrate ITA with clinics, procedural areas and all Cancer DSL departments to provide a seamless experience for Cancer DSL patients and families. Actively participates in quality improvement activities, Cancer DSL operational priorities and expansion efforts.
Effectively provides direction and policy interpretation to managers in managing their respective areas of responsibility; offers advice in handling special human resources matters and administrative concerns.
Ensures that departments/areas comply with or exceed all regulatory requirements including, but not limited to, JCAHO, CAP, OSHA, FACT, FDA, QOPI, and MAGNET.
Guides/informs the preparation of Cancer DSL ITA budgets and allocation of funds based upon review of department estimates/recommendations, familiarity with operating procedures and cost/revenue projections.
Reviews all department requests for capital expense items and submits, with recommendations, to the Executive Director of the Cancer DSL.
Establishes an efficient operation and culture of process improvement including effective use of scheduling management tools (e.g. iQueue), optimization of EHR and regularly benchmarks operations against AMC Best Practices in ITA operations, complex treatments and patient acuity.
Participates in hospital, ambulatory, and Cancer DSL meetings and committees as appropriate.

Education Qualifications

Bachelor's degree in a work-related discipline/field from an accredited college or university. Required
Master's degree Preferred

Experience Qualifications

5 years of progressively responsible directly related work experience in administrative and/or managerial positions.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Required Knowledge, Skills and Abilities

Knowledge of principles and practices of organization, administration, fiscal and personnel management.
Knowledge of theory, principles, methods, and equipment of chemotherapy.
Knowledge of local, state and federal regulatory requirements related to the functional area.
Demonstrated ability to make decisions based on fact and sound judgment click apply for full job details

Keywords: Stanford Health Care, Palo Alto , Director, Clinical Services, CCPA ITA - Cancer DSL, Executive , Palo Alto, California

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