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Associate Director, Community Programs

Company: Lucile Packard Foundation for Children's Health
Location: Palo Alto
Posted on: February 10, 2024

Job Description:

Associate Director, Community ProgramsMain focus: -This role will oversee theCommunity Programs In Honor Of/In Memory Of portfolio offundraisers and develop the Packard Patient Community, which seeksto make philanthropy accessible for all patients and families atLucile Packard Children's Hospital.Location: Palo Alto, CA (hybrid); thesuccessful candidate for this role will be based in the BayArea.ABOUT THE FOUNDATIONThe Lucile Packard Foundation for Children's Health, inpartnership with Stanford Medicine and Lucile Packard Children'sHospital, unlocks philanthropy to transform health for children andfamilies in Northern California - and around the world. -Through fundraising and grantmaking, the Foundation drivesscientific research, innovation, and policy change that willimprove care, advance cures, and reform healthcare systems for thisand future generations.WHAT YOU'LL DOReporting to the Director of Community Fundraising, you'llsupport community events and programs aimed at generatingphilanthropic support for Lucile Packard Children's HospitalStanford and the child health programs at the Stanford UniversitySchool of Medicine. Your primary function is to lead the executionof the Foundation's Packard Patient Community - providing patientsand families who are currently receiving or who have formerlyreceived treatment at the Hospital the opportunity tophilanthropically support the Hospital and School of Medicine.Additionally, you will maintain a portfolio of Honor/Memorialcommunity fundraisers and offer leadership support to the annualSummer Scamper 5k and kids' fun run.The compensation range for this role is $95,000 - $112,000annually.YOU'LL BE RESPONSIBLE FOR---Community Fundraising

  • Manage a portfolio of community fundraisers, including eventsand campaigns, partnership events, and honorarium/memorialfundraisers.
  • Works closely with the Director of Community Fundraising todevelop effective solicitation strategies for high-end fundraisers($1,000-$100,000).
  • The Associate Director is expected to maintain a high degree ofsensitivity in their work with bereaved families.
  • Provide guidance and support to fundraisers to ensure successfor each event or campaign, including application process,logistical support, marketing, etc.
  • Steward fundraisers through acknowledgement letters,participant certificates, thank you notes; develop new and uniquestewardship opportunities as appropriate.
  • Represent the hospital at community events, giving speechestailored to various audiences when appropriate, coordinate hospitaltours and check presentations.
  • Work with Foundation field staff to manage dual-assignedfundraisers.
  • Work with various Foundation departments to ensure allfundraising events align with the Hospital and Foundation policiesand guidelines.Packard Patient Community
    • Develop and implement at Packard Patient Community inpartnership with Hospital Care Team Members.
    • Initiate program with Foundation's key fundraising campaignareas - Cancer, NICU, and the Heart Center.
    • Oversee intake form for all patients and families to completeupon demonstrating interest in philanthropy.
    • Work with patients and families to unlock their philanthropicpotential and interests.
    • Collaborate with Foundation staff to hand off patients toappropriate Development and Communications staff where appropriate(i.e. Principal and Major Gifts Team, Patient Hero Program).Summer Scamper
      • Assist with overall production and execution of Summer Scamper,as needed.
      • Steward racers with regards to fundraising techniques andtoolkits.
      • Provide guidance and support to Scamper Race Director tooptimize fundraising and ensure Scamper is in line with theFoundation's mission.
      • Implement patient focused community area on-site at SummerScamper to steward patient fundraisers and build community amongstpatients, families and care team members.Collaboration and Teamwork
        • Maintain knowledge of hospital programs to effectivelycommunicate with supporters about their area of interest.
        • Work cooperatively and strategically with all relevant internalteams to ensure the success of events and to bolster ourfundraising efforts.
        • Recommend new approaches, procedures, and processes to effectcontinual improvements in efficiency, effectiveness, and quality ofdepartment and services performed.YOU MUST HAVE---
          • 5+ years of experience working in a non-profit, fundraisingenvironment, managing volunteers, and/or planning and executingfundraising events.
          • Strategic planning skills to develop a pipeline buildingprogram focused on generating revenue.
          • Excellent relationship building skills.
          • A demonstrated ability to produce error free work whenperforming a variety of functions such as typing, text editing,data entry, file management, and calculations is required.
          • Ability to work evenings and weekends on occasion, and totravel within the Bay Area.
          • Proficiency in Microsoft Word, Outlook, Excel, andPowerPointIT'S AN ADDED PLUS IF YOU HAVE EXPERIENCEWITH
            • A Masters Degree in Early Child Education with an Emphasis onChildren in Hospitals, or a Masters in Social Work.
            • Working with medically fragile children and families faced withstressful situations.
            • Knowledge of fundraising and online registration databasesoftware (Raiser's Edge and org).YOU'LL BE SUCCESSFUL IF YOU'RE A---
              • Relationship Builder and Clear Communicator:
                • Demonstrated ability to work collaboratively with a diversestaff across an institution, strong team player with recognizedleadership capacity and excellent interpersonal skills. -
                • Excellent verbal and written communication skills, includingability to communicate directly and effectively withothers. -
                • Sensitivity and emotional maturity. - -
                • Experience working with patients and families undergoingmedical treatment and families who have recently experienced theloss of a child. - -
                • Strong Program Manager Who Operates Strategically andPersistently:
                  • Ability to work independently in a team environment. -
                  • High level of productivity and initiative. -
                  • Ability to handle multiple projects simultaneously in afast-paced environment. -
                  • Ability to work with minimal supervision along with awillingness to ask questions to clarify assignments and acceptsupervisor's guidance. -
                  • Highly organized with meticulous attention todetail. -
                    • Adaptability and Flexibility:
                      • Ability to be resilient and adaptable in the face of changingpriorities. -
                      • Tactfulness, flexibility, and collaboration are essential inworking with diverse population groups (co-workers, constituents,physicians, faculty, staff, vendors, etc.) -
                      • Integrity:
                        • Ability to exercise excellent judgement and handle confidentialand sensitive information with the utmost discretion. -
                        • Good judgment, a positive attitude, the ability to takeinitiative and work independently. -
                        • Mission orientation:
                          • Possesses a genuine interest in improving the health and well-being of pregnant women and children. -Working at the FoundationWE OFFER EXCELLENT BENEFITS & PERKS,INCLUDING---
                            • Generous leave, including PTO, holidays, Summer Fridays, and asabbatical (after 7 years of employment)
                            • Annual bonus
                            • Retirement plan + employer match
                            • Premium Medical and Dental coverage
                            • FSA + dependent care FSA
                            • Employer-paid life insurance
                            • Legal services plan
                            • Commuter Benefits, including CalTrain "Go Pass" Program
                            • 4-week paid maternity and paternity leave for new parents
                            • Stipend for home office and mobile phone
                            • If remote, frequent opportunities to visit our beautiful HQ inPalo AltoWE'RE DYNAMIC---The Foundation is a dynamic organization in a rapidly changingindustry. Therefore, the responsibilities associated with thisposition will evolve and grow in accordance with LPFCH's businessneeds and growth plans. More specifically, the incumbent may berequired to perform additional and/or different responsibilitiesbased on the future growth plans for the Foundation.WE STRIVE TO EMBODY OUR CULTURAL TOUCHSTONES---Mission-first - We can never lose sight of whywe exist and who we are here to serve.Good of the whole - We share responsibility foroverall results, think of what's best for the team andorganization, and act as responsible stewards of resources.Bold and bendy - We're unapologeticallyambitious for our mission, creative, and take risks by trying newthings. -Sweat the big stuff - We'reclear on our priorities, calibrating effort and resources toaudience and impact: the higher the return, the greater theinvestment.Make it happen - We're focused on outcomes;only as much process as necessary to make good decisions and takeaction. - Prepared with ideas and solutions for everychallenge.Community matters - We embracediversity and practice inclusion. -WE'RE COMMITTED TO DIVERSITY, EQUITY, INCLUSION ANDBELONGING---Our Foundation embraces all individuals and celebrates theunique differences each of us bring to our team andcommunity. -Our approach to fostering diversity, equity,inclusion, and belonging is rooted in our cultural touchstones andinherent in our work to encourage every employee to bring theirbest, most authentic self to work and to provide each of them theopportunity to achieve their full potential.We envision a world where race, gender, resources, and otherfactors do not serve as barriers to attaining optimal health. Werecognize that this vision requires the commitment and actions ofeveryone. -To support this goal, we pledge to: - -
                              • Conduct ourselves in a manner that garners trust and respectfrom others.
                              • Foster a welcoming and supportive environment for our teammembers and community.
                              • Acknowledge and appreciate the dignity, expertise, experiences,and contributions of each other.
                              • Approach others with an open mind, compassionate heart,actively listening to their perspectives.
                              • Foster effective teamwork and encourage collaboration amongstour team and constituents. online by submitting your cover letter and resume.PandoLogic. Keywords: Fundraiser, Location: Palo Alto, CA - 94301

Keywords: Lucile Packard Foundation for Children's Health, Palo Alto , Associate Director, Community Programs, Executive , Palo Alto, California

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