Assistant Operations Manager (SFO)

Company: San Francisco Terminal Equipment Company, LLC
Location: San Francisco
Posted on: May 24, 2025

Job Description:

OverviewAssistant Operations Manager (SFO)Address: 100 International Terminal Level 3, A Side, San Francisco, CA 94128, USACompensation: $29.50/hourClick here to Apply!ResponsibilitiesThe Assistant Operations Manager will be part of our airport leadership team, reporting to the General Manager and leading daily floor operations at your station. The ideal candidate thrives in a fast-paced environment and is a hands-on coach for security, customer service, and sales.Key Responsibilities Include:

• Spend 80% of time on the floor in a customer-facing environment at the airport
• Ensure CLEAR and TSA policies and procedures are followed with the highest levels of security and integrity
• Monitor and drive security, service, and sales during each shift
• Manage shift briefings, debriefings, huddles, and handle changes, breaks, and rotations
• Coach, mentor, and train the team to meet sales and customer service goals and standards
• Oversee asset control and devices, understand how technology works, and troubleshoot when necessary
• Represent CLEAR throughout the airport, TSA, and airline community by building strong stakeholder relationships
• Manage incident prevention and responses
• Attend station management team meetingsQualificationsIdeal candidates will have:
  • 1-2 years of leadership experience in a customer-facing operation (e.g., retail, restaurants, hospitality, rental cars)
  • Excellent interpersonal and communication skills to motivate, mentor, and influence others
  • Ability to manage multiple priorities in an ever-changing environment
  • Strong organizational skills to handle multiple tasks
  • Proficiency in using technology daily
  • Ability to successfully complete a government background investigation
  • Ability to stand and walk for extended periods
  • Ability to follow policies and procedures set by CLEAR, airport, state, and federal regulations
  • Availability to work non-traditional schedules (weekends, holidays, early mornings, evenings)About CLEARHave you ever experienced that green-light feeling? When everything aligns perfectly, and your day feels like magic. CLEAR's mission is to create frictionless experiences where every day feels that way. With over 19 million passionate members and numerous partners worldwide, CLEAR's identity platform is transforming how people live, work, and travel. Whether at the airport, stadium, or on your phone, CLEAR connects you to seamless, secure experiences that feel like magic.CLEAR provides reasonable accommodations to qualified individuals with disabilities or protected needs. Please inform us if you require accommodations to apply or perform your job. Examples include additional time, breaks, modifications to application or work procedures, policy exceptions, alternative formats, live captioning, sign language interpreters, or specialized equipment.
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Keywords: San Francisco Terminal Equipment Company, LLC, Palo Alto , Assistant Operations Manager (SFO), Executive , San Francisco, California