Assistant Patient Care Manager (RN), Outpatient Hoover Clinic - 1.0 FTE Days
Company: Stanford Health Care
Location: Palo Alto
Posted on: May 14, 2022
Job Description:
If you're ready to be part of our legacy of hope and innovation,
we encourage you to take the first step and explore our current job
openings. Your best is waiting to be discovered. - Day - 08 Hour
(United States of America) At Stanford Health Care, the
possibilities to explore your interests and advance your profession
are limitless. Whether you're starting the journey as a new
graduate nurse or a highly experienced nurse, Stanford can be the
catalyst to empower and transform your career. Our highly engaged
healthcare teams provide the needed structure and opportunities to
achieve your desired professional growth. Browse our wide range of
nursing specialties and practice areas. We'd love the opportunity
to bring you on as part of the Stanford Health Care team.Diversity
& Inclusion: Cultivating a workplace in which diversity is
celebrated and all people are included, respected valued and
appreciated as the most valuable asset of Stanford Health Care.
Employee Resource Groups (ERGs) launched to be cultural catalysts,
innovation hubs, leadership development and talent communities that
contribute breakthrough results and advance a culture of inclusion
and belonging for all. All groups are inclusive and everyone is
invited to join and become an active member. For more information,
please click on the following link:
https://careers.stanfordhealthcare.org/us/en/diversityandinclusionStanford
Health Care's Professional Practice Model: The SHC Professional
Practice Model (PPM) illustrates how nurses support the
organization's mission, vision, and national professional standards
of nursing practice. Symbolizing our patient-centered beliefs and
values, the PPM exemplifies nurse autonomy over clinical practice
and the practice environment, depicting effective communication
between interprofessionals to result in high-quality patient
care.ANCC Magnet Designation: The American Nurses Credentialing
Center (ANCC) Magnet Model provides a framework for clinical,
operational, and leadership practice, serving as a roadmap for
Stanford Nursing's ongoing pursuit toward nursing excellence.Watson
Caring Science: Beginning in 2007, SHC embraced Jean Watson's
transformative "Caring Science" theory of human caring and love.
This intertwining of "Caring Science" with nursing practice
translates into increased intentionality and a deepening of
authentic presence; thereby renewing nurse relationships through
universal, ethical, and person-centered care. This is a Stanford
Health Care job.A Brief OverviewThe Assistant Patient Care Manager
is responsible for assisting the Patient Care Manager with clinical
management and administrative coordination of a designated patient
care unit(s) or service(s). The position supports the Patient Care
Manager in promoting the achievement of the unit(s)' goals and
objectives. This position works in a supportive manner as a
resource for the patient care unit(s) and as a representative for
the Patient Care Manager. Typically assigned responsibility for
supervising patient care staff and operations for an assigned shift
for a patient care unit(s) and/or for coordinating one or more
administrative functions as assigned by the Patient Care Manager,
ensuring consistent implementation and monitoring of organizational
policies and standards of care, their work involves a combination
of clinical (patient care) and administrative responsibilities. The
Assistant Patient Care Manager provides consistent and timely
information and feedback to the Patient Care Manager and is
responsible for knowledge and application of all personnel policies
and requirements of the collective bargaining agreements. Assistant
Patient Care Managers differ from Patient Care Managers in that the
latter are unit managers with total responsibility and
accountability for one or more patient care units or
services.LocationsStanford Health CareWhat you will do
- Assists in the performance of the operational aspects of a
designated unit(s) while providing mentoring and leadership support
to the unit(s) staff; supervises the provision of quality,
therapeutic and cost-effective patient care in accordance with
standards of practice, hospital protocols, policies and procedures,
and desired patient outcomes.
- Assists Patient Care Manager in administrative/management
functions and assumes the duties and responsibilities of the
Patient Care Manager as delegated and/or in the case of
absence.
- Coordinates and directs the unit(s) patient care operations for
an assigned shift, acting on behalf of the Patient Care
Manager.
- Facilitates orientation, training and ongoing staff
development; assists in coaching, developing and corrective action
of personnel as appropriate; participates in ongoing and annual
evaluation of employee performance. Facilitates the effective
delivery of competent, compassionate care by monitoring and
evaluating patient care processes and outcomes to facilitate smooth
workflow and desired outcomes on the patient care unit(s).
Interprets to staff the application and implementation of the
philosophy, objectives, policies, and procedures of the unit(s),
department, and organization; communicates expectations nd monitors
staff performance. Participates in unit goal and program planning,
development, and evaluation of programs and special projects as
assigned; participates in and supports continuous quality, process,
and performance improvement and risk management programs at the
unit(s) level.
- Provides competent and compassionate patient care (appropriate
to age and condition of the patient), serving as a role model and
mentor; and assists with unit workload.
- Serves as a liaison to the Patient Care Manager.Education
Qualifications
- Bachelor's Degree in Nursing from an accredited college or
universityExperience Qualifications
- Two (2) years of progressively responsible and directly related
work experienceRequired Knowledge, Skills and Abilities
- Ability to contribute to health care policy formulation when
working in partnership with a multidisciplinary team of health care
providers
- Ability to delegate responsibly to others, activities according
to ability, level of preparation, the standards of practice and
regulatory guidelines
- Ability to develop programs and lead process improvement
projects
- Ability to establish the strategic direction and business plans
for a functional group
- Ability to initiate and implement change conducive to the
improvement of the quality and safety of patient care delivery
- Ability to provide leadership, influence others to meet patient
needs and achieve shared goals, to effectively prioritize system
resources to provide quality and valued patient care, promote
cooperative behaviors, act as a role model, resource and
mentor
- Ability to supervise, coach, mentor, train, and evaluate work
results
- Ability to use information and keep abreast of developments in
technology to communicate, manage knowledge, mitigate error, and
support decision-making in patient care
- Knowledge of current theories, principles, practices,
standards, emerging technologies, techniques and approaches in the
nursing profession, and the health care system, and the
responsibility and accountability for the outcome of practice
- Knowledge of laws, rules and regulations; standards and
guidelines of certifying and accrediting bodies; hospital and
department/unit standards, protocols, policies and procedures
governing the provision of nursing care in the area of
assignment
- Knowledge of principles and practices of organization,
administration, fiscal and personnel management essential to the
practice of nursing in the larger context of health care
- Knowledge of principles, practices and current trends in health
care and hospital system organization and administration sufficient
to provide clinical management, leadership, coordination, and
operational direction for assigned areas of responsibilityLicenses
and Certifications
- RN - Registered Nurse - State Licensure And/Or Compact State
Licensure These principles apply to ALL employees:SHC Commitment to
Providing an Exceptional Patient & Family ExperienceStanford Health
Care sets a high standard for delivering value and an exceptional
experience for our patients and families. Candidates for employment
and existing employees must adopt and execute C-I-CARE standards
for all of patients, families and towards each other. C-I-CARE is
the foundation of Stanford's patient-experience and represents a
framework for patient-centered interactions. Simply put, we do what
it takes to enable and empower patients and families to focus on
health, healing and recovery.You will do this by executing against
our three experience pillars, from the patient and family's
perspective:
- Know Me: Anticipate my needs and status to deliver effective
care
- Show Me the Way: Guide and prompt my actions to arrive at
better outcomes and better health
- Coordinate for Me: Own the complexity of my care through
coordination Equal Opportunity Employer Stanford Health Care (SHC)
strongly values diversity and is committed to equal opportunity and
non-discrimination in -all of -its policies and practices,
including the area of employment. Accordingly, SHC does not
discriminate against any person on the basis of race, color, sex,
sexual orientation or gender identity and/or expression, religion,
age, national or ethnic origin, political beliefs, marital status,
medical condition, genetic information, veteran status, or
disability, or the perception of any of the above. People of all
genders, members of all racial and ethnic groups, people with
disabilities, and veterans are encouraged to apply. Qualified
applicants with criminal convictions will be considered after an
individualized assessment of the conviction and the job
requirements.
Keywords: Stanford Health Care, Palo Alto , Assistant Patient Care Manager (RN), Outpatient Hoover Clinic - 1.0 FTE Days, Healthcare , Palo Alto, California
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