Quality Consultant - Clinical Laboratory
Company: Stanford Health Care
Location: Palo Alto
Posted on: May 14, 2022
If you're ready to be part of our legacy of hope and innovation,
we encourage you to take the first step and explore our current job
openings. Your best is waiting to be discovered. - Day - 08 Hour
(United States of America) This is a Stanford Health Care job.A
Brief OverviewPlans, coordinates, monitors, and improves clinical
care and services. Leads multiple small to medium scale, service or
unit specific, performance improvement initiatives. Combines the
clinical acumen required to change practice with the leadership
skills to influence clinical processes, systems, and outcomes.
Examine effective Models of care delivery for opportunities for
optimization and to decrease waste within the systems of care.
Identifies opportunities for unit/service based improvements based
on evidence based practices, regulatory and accrediting agency
requirements, and data analysis of high risk, high volume and/or
problem prone processes.LocationsStanford Health CareWhat you will
- Employees must abide by all Joint Commission requirements
including, but not limited to, sensitivity to cultural diversity,
patient care, patients' rights and ethical treatment, safety and
security of physical environments, emergency management, teamwork,
respect for others, participation in ongoing education and
training, communication and adherence to safety and quality
programs, sustaining compliance with National Patient Safety Goals,
and licensure and health screenings.
- Reviews SHC and Quality, Patient Safety, and Effectiveness
Department quality goals to identify opportunities for improvement
and to ensure current projects are working to meet
unit-based/service specific and organizational goals.
- Performs, coordinates, and facilitates quality improvement,
patient safety activities, and clinical effectiveness initiatives
for assigned projects to achieve unit/service goals, working
collaboratively with physicians and staff of designated
- Identifies, designs and implements new processes and clinical
care, based on evidence, to continually improve patient care and
outcomes and to achieve performance targets.
- Performs data analysis; creates & interprets data displays,
including clinical, cost, and patient satisfaction data. Works
collaboratively with Information Technology (IT) Informatics team,
Finance, Enterprise Data Warehouse / Clinical Business Analytics,
and others to ensure the integrity and accuracy of the data that is
utilized. Utilizes Microsoft programs, Crystal Reports, MIDAS,
Business Objects, University Healthcare Consortium (UHC), and other
applications & databases.
- Evaluates data, makes judgments, and recommendations regarding
quality improvement work, including but not limited to resource
utilization, physician practice patterns, and clinical pathway
effectiveness. Designs and develops dashboards and other innovative
data visualization using business intelligence tools.
- Provides guidance in understanding and using SHC data models &
systems, and acts as resource in the interpretation and use of data
generated and utilized by the department.
- Provides content knowledge in the interpretation,
implementation, and maintenance of standards to match external
requirements (e.g., Joint Commission, CMS, Title 22)
- Advises on the appropriate use of quality improvement tools and
methodologies, such as PDCA, Lean, Six Sigma, and Statistical
Process Control Analysis.
- Assesses tests of change from Clinical Effectiveness projects
and makes recommendations for achieving goals.Education
- Bachelor's degree from an accredited college or university.
- Three (3) years of experience required; preference for
healthcare.Required Knowledge, Skills and Abilities
- Ability to utilize the Clinical Effectiveness framework to
ensure that performance improvement initiatives focus on improving
outcomes, appropriateness of care, patient centeredness, and
- Ability to coordinate project initiatives, meetings, and
clinical program management to achieve service and unit specific
goals and strategic direction.
- Knowledge of change management tools/techniques and is able to
apply them to projects.
- Knowledge of and ability to apply multiple performance
improvement methodologies and tools to projects (e.g. Lean, Six
- Knowledge of advanced quantitative skills and ability to use
statistics to evaluate and interpret data, summarize results and
- Knowledge of project management and change management
methodologies and tools.
- Ability to understand and use structure to drive process
changes and how to use processes to drive towards desired
- Ability to work collaboratively in a multi-disciplinary
- Ability to demonstrate sound judgment and reasoning.
- Knowledge and ability to use decision support systems such as
Access or other relational databases.
- Ability to understand and use information technology to drive
- Ability to influence effectively to create synergy, prioritize
projects, set goals and actions plans, and measure impact.
- Ability to stay abreast of inpatient quality measures receiving
external visibility and attention (e.g. CMS, HealthGrades, US News
& World Report, HEDIS, PQRS).Licenses and Certifications
- None These principles apply to ALL employees:SHC Commitment to
Providing an Exceptional Patient & Family ExperienceStanford Health
Care sets a high standard for delivering value and an exceptional
experience for our patients and families. Candidates for employment
and existing employees must adopt and execute C-I-CARE standards
for all of patients, families and towards each other. C-I-CARE is
the foundation of Stanford's patient-experience and represents a
framework for patient-centered interactions. Simply put, we do what
it takes to enable and empower patients and families to focus on
health, healing and recovery.You will do this by executing against
our three experience pillars, from the patient and family's
- Know Me: Anticipate my needs and status to deliver effective
- Show Me the Way: Guide and prompt my actions to arrive at
better outcomes and better health
- Coordinate for Me: Own the complexity of my care through
coordination Equal Opportunity Employer Stanford Health Care (SHC)
strongly values diversity and is committed to equal opportunity and
non-discrimination in -all of -its policies and practices,
including the area of employment. Accordingly, SHC does not
discriminate against any person on the basis of race, color, sex,
sexual orientation or gender identity and/or expression, religion,
age, national or ethnic origin, political beliefs, marital status,
medical condition, genetic information, veteran status, or
disability, or the perception of any of the above. People of all
genders, members of all racial and ethnic groups, people with
disabilities, and veterans are encouraged to apply. Qualified
applicants with criminal convictions will be considered after an
individualized assessment of the conviction and the job
Keywords: Stanford Health Care, Palo Alto , Quality Consultant - Clinical Laboratory, Healthcare , Palo Alto, California
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