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Surgery Scheduler I

Company: Sutter Care at Home
Location: Palo Alto
Posted on: June 20, 2022

Job Description:

The Surgery Scheduler I maintains scheduling for surgical procedures for assigned department(s). Coordinates surgical services with physicians' offices, and other related departments and verifies equipment availability. The Surgery Scheduler I is responsible for documentation of patient's procedure, and physician information; log of completed surgeries and procedures; and generation of surgical procedure charge sheets. Performs additional associated duties as requested by manager, while simultaneously ensuring the accuracy of the surgery schedule.Principal Accountabilities: Schedules surgeries and specialized procedures or testing efficiently and effectively Confirms scheduled surgeries against surgeons allotted times, room availability, equipment and supply requirements Schedules surgical procedures using organization's protocols for scheduling block time or open availability and enters data into an established database Organizes, reschedules and updates changes made to schedules, may need to provide follow up calls to patients and provide rescheduled dates imes Coordinates open clinic times when physician does not have scheduled surgical cases Documents all procedures scheduled accurately and according to department protocols Ensures accurate coordination of authorizations prior to scheduled procedures Collaborates with department staff and providers to ensure all necessary equipment and/or vendors are requested Verifies and coordinates insurance eligibility and referrals for patients based on department requirements Facilitates transfer of patients for appropriate services when needed Provides treatment instructions other related information , as needed. Performs other clerical support as assigned which may included but not limited to ; Participates with training of new hires within the department Provides ownership of specialized projects or reports based on assigned department Performs additional duties which may include floating to other related areas for support Orders appropriate supplies and stocks appropriate work stations. Can make requests for supplies and purchase items through authorized vendors if required by department.Qualifications: Education:High school diploma or GED or equivalent education/experience required.Experience: At least 6 months to 1 year of recent Patient Service Representative, back office medical assistant or hospital/clinical scheduling experience preferrerd.Skills & Knowledge: Knowledge of insurance billing codes and medical terminology preferred Familiar with insurance companies procedures, and protocols preferred Strong organizational and multi-tasking skills Intermediate computer skills to include keyboarding, mouse movement, data entry and scheduling programs. Verbal written communication skills for frequent and challenging contact with physicians, employees, patients and patient families; requires patience and compassion. Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow. Ability to work with others in a flexible, cooperative manner. Ability to maintain composure during challenging interpersonal interactions. Strong active listening skills; including excellent interpersonal skills and telephone communication. Applies moderate mental application and concentration to handle multiple procedures and interruptions throughout the day. Bilingual in one other language is desired for this role to better serve the community and patient population preferred

Keywords: Sutter Care at Home, Palo Alto , Surgery Scheduler I, Healthcare , Palo Alto, California

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