Medical Assistant I
Company: Lucile Packard Children's Hospital
Location: Palo Alto
Posted on: August 3, 2022
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Job Description:
Clinical Services 1.0 FTE, 8 Hour Day Shift At Stanford
Children's Health, we know world-renowned care begins with
world-class caring. That's why we combine advanced technologies and
breakthrough discoveries with family-centered care. It's why we
provide our caregivers with continuing education and
state-of-the-art facilities, like the newly remodeled Lucile
Packard Children's Hospital Stanford. And it's why we need caring,
committed people on our team - like you. Join us on our mission to
heal humanity, one child and family at a time. Job Summary This
paragraph summarizes the general nature, level and purpose of the
job. Medical Assistant I is the entry, developmental and first
working level of the Medical Assistant Job Family. Under general
supervision in an outpatient clinical setting, the medical
assistant performs a variety of routine administrative, clerical
and technical supportive services to assist medical and nursing
staff in the examination and treatment of patients. Assists with
direct patient care procedures and related tasks and performs
medical procedures of a routine nature, as dictated by established
clinical procedures. Responsible for clinical duties such as taking
vital signs, giving injections, transporting medications,
performing simple diagnostic tests, collecting specimens, drawing
blood, sterilizing and cleaning equipment and maintaining
examination rooms and supplies. Works under the clinical
supervision of a licensed physician or as delegated by the
physician for patient care activities, and under the general
direction of the designated manager/supervisor. May also be
responsible for some administrative duties. Essential Functions The
essential functions listed are typical examples of work performed
by positions in this job classification. They are not designed to
contain or be interpreted as a comprehensive inventory of all
duties, tasks, and responsibilities. Employees may also perform
other duties as assigned. Employees must abide by all Joint
Commission Requirements including but not limited to sensitivity to
cultural diversity, patient care, patient rights and ethical
treatment, safety and security of physical environments, emergency
management, teamwork, respect for others, participation in ongoing
education and training, communication and adherence to safety and
quality programs, sustaining compliance with National Patient
Safety Goals, and licensure and health screenings. Must perform all
duties and responsibilities in accordance with the Service
Standards of the Hospital(s). Escorts patient to exam room,
measures and records vital signs, documents medication, and
collects medication information. Prepares patient examination rooms
prior to the visit to ensure that proper equipment and supplies are
set-up for examinations, required procedures, and/or treatments.
Cleans exam room following visits. Performs procedures, such as
phlebotomy, venipuncture, and sterile dressing changes, following
established procedures and completed competencies. Prepares patient
for examination or treatment and performs routine screening tests.
Assists physicians/providers with sterile and non-sterile procedure
set-ups, patient procedures and examinations. Administers
medication by intradermal, subcutaneous, or intramuscular
injections, performs skin tests, venipunctures and other technical
supportive services upon the specific authorization and supervision
of a licensed physician or nurse. Administers medication following
approved procedures and only after verification of medication and
dosage by a licensed person. Provides patient education materials.
Performs routine examination and treatment procedures which may
include: applying and removing bandages and dressings, removing
sutures and casts, cleaning wounds and applying medications and
dressings, performing ear lavage, preparing patients for
examinations, and disinfecting treatment sites per specialty
approved competencies. Pick up medications from Pharmacy; receive
medication deliveries from Pharmacy. Per department-specific
policy, may place medications into secure storage, including the
correct storage location and temperature; return medications to
Pharmacy or prepare medications for return to Pharmacy via courier.
Processes requests for prescription refills according to
established practice. Demonstrates knowledge of the need for secure
storage of medications, Demonstrates knowledge of the correct
temperature at which to store drugs, how to identify the correct
storage temperature for individual drugs, the procedure to follow
for monitoring storage temperatures and actions to take when the
temperatures are out of range. Demonstrates knowledge of growth and
development principles, when gathering data and communicating with
infants, toddlers, school age, and adolescent patients - including
knowledge of normal vital signs, general appearance, signs/symptoms
of abuse/neglect activity, and mobility. Performs the following
procedures as directed by Registered Nurse (RN)/Nurse Practitioner
(NP)/ Physician (MD) and records in the medical chart: Audiometric
and vision screening, Non-sterile dressing removal and/or specialty
specific procedures (i.e. removing splints, crutch fitting)
Collects and sends specimens to hospital laboratory/appropriate
labs for testing per procedure. Follows guidelines for proper
handling of specimens for transport. Provides and documents point
of care testing. Reports patient's concerns and symptoms,
reactions, changes (appropriate to age) to licensed clinic
personnel. Documents clinical information, including patient phone
calls and maintains accurate and complete patient documentation
according to medical profession standards; Prepares the necessary
equipment and supplies for exam. Maintains inventory of supplies in
examination rooms, replenish as required. Maintains clean and
orderly exam rooms, hallways and work areas. Takes patient's
messages and provides directions/instructions to patients according
to physician orders and established guidelines. Minimum
Qualifications Any combination of education and experience that
would likely provide the required knowledge, skills and abilities
as well as possession of any required licenses or certifications is
qualifying. Education: High School diploma or equivalent.
Completion of all requirements in a recognized Medical Assistant
training program or equivalent completion of the minimal training
requirements as outlined in section 1366 of the Business and
Professions Code* The equivalent completion of training as outlined
in Section 1366 applies only to employees hired prior to 8/4/2013.
New employees must complete a recognized Medical assistant training
program. Experience: None required. License/Certification: Basic
Life Support certification through American Heart Association (AHA)
Authorized Training Program Knowledge, Skills, and Abilities These
are the observable and measurable attributes and skills required to
perform successfully the essential functions of the job and are
generally demonstrated through qualifying experience, education, or
licensure/certification. Knowledge of medical terminology Knowledge
of and/or ability to use the equipment defined in the Equipment
Competency listing, including tube system, nurse call box,
emergency masks, One-Way Valve for Basic Life Support, suction
devices, automatic BP machine, infant and standing scales,
wheelchairs, gurneys, exam table, thermometers, FAX machine,
audiometer, tympanogram, portable oxygen tanks and automated
dispensing cabinet for medications Knowledge of inventory
management practices Knowledge of basic process improvement
principles Ability to respond in the event of a medical emergency,
including BLS, immediate notification of RN/NP/MD, and access of
emergency paging system Ability to prioritize multiple tasks and
handle a high volume of interactions (phones, patients, etc.)
Ability to perform standard clinical procedures according to
established protocols, within the Medical Assistant scope of work.
Ability to communicate clearly orally and in writing. Ability to
follow oral and written instructions. Ability to deal with diverse
patient/family interactions. Ability to recognize and communicate
problems promptly. Ability to speak, read, write, and understand
English effectively at a level appropriate for the safe and
effective performance of the job. Knowledge of computer systems and
software used in functional area Ability to demonstrate customer
service skills in interactions with all patients, families and
staff, including high volume and stressful situations Ability to
plan, organize, prioritize, work independently and meet
deadlinesPhysical Requirements and Working ConditionsThe Physical
Requirements and Working Conditions in which the job is typically
performed are available from the Occupational Health Department.
Reasonable accommodations will be made to enable individuals with
disabilities to perform the essential functions of the job. Equal
Opportunity Employer L ucile Packard Children's Hospital Stanford
strongly values diversity and is committed to equal opportunity and
non-discrimination in all of its policies and practices, including
the area of employment. Accordingly, LPCH does not discriminate
against any person on the basis of race, color, sex, sexual
orientation or gender identity, religion, age, national or ethnic
origin, political beliefs, marital status, medical condition,
genetic information, veteran status, or disability, or the
perception of any of the above. People of all genders, members of
all racial and ethnic groups, people with disabilities, and
veterans are encouraged to apply. Qualified applicants with
criminal convictions will be considered after an individualized
assessment of the conviction and the job requirements, and where
applicable, in compliance with the San Francisco Fair Chance
Ordinance.
Keywords: Lucile Packard Children's Hospital, Palo Alto , Medical Assistant I, Healthcare , Palo Alto, California
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