Apple Specialist - Retail Customer Service and Sales - (Part-Time)
Location: Palo Alto
Posted on: November 18, 2021
Summary Posted: Nov 12, 2021 Role Number:114438158 Do you love
how it feels to encourage others? As a Specialist, you help create
the energy and excitement around Apple products, providing the
right solutions and getting products into customers hands. You
understand that the Apple Store is dedicated to delivering a
customer experience thats unlike any other. It starts with you
discovering customers needs. And with the support of your store
team members, you match those needs with the right products. Every
day is an opportunity for you to turn another Apple Store visitor
into a loyal Apple customer. In this role, you could work
full-time, part-time, or part-time temporary (five months or less).
Key Qualifications Strong interest in technology, particularly
Apple products, and agility at learning new products and features.
Ability to deliver great customer experiences in any environment
and to be invigorated by constant personal interaction. Strong
communication skills that let you converse as freely and
comfortably with small groups as with individual customers.
Description As a Specialist, youre highly skilled at uncovering
customers needs, then following through with enlightening
solutions. Not only are you the first person customers meet when
they enter the store, but youre also the person who guides them
advising, selling, and even setting up their new products. You
perform other roles within the store too, whether its maintaining
visual merchandising or assisting team members. Always curious, you
stay on top of news about products and initiatives, ready to apply
your learning in customer interactions. Your success is measured by
team and individual productivity as well as overall store
performance. Youre proud to represent Apple, and you get great
satisfaction from helping customers develop lifelong relationships
with Apple. Discover even more benefits of doing what you love.
Apples most important resource, our soul, is our people. Apple
benefits help further the well-being of our employees and their
families in meaningful ways. No matter where you work at Apple, you
can take advantage of our health and wellness resources and
time-away programs. Were proud to provide stock grants to employees
at all levels of the company, and we also give employees the option
to buy Apple stock at a discount both offer everyone at Apple the
chance to share in the companys success. Youll discover many more
benefits of working at Apple, such as programs that match your
charitable contributions, reimburse you for continuing your
education, and give you special employee pricing on Apple products.
Note: Apple benefits programs vary by country and are subject to
eligibility requirements. Education & Experience Additional
Requirements You're passionate about Apple and eager to share that
passion with others. You're willing to learn and embrace the
guidelines behind Apple's unique style of service. You have strong
people skills-you're approachable, a good listener, and empathetic.
Youll need to be flexible with your schedule. Your work hours will
be based on business needs. If you live in Colorado,please click
Keywords: Apple, Palo Alto , Apple Specialist - Retail Customer Service and Sales - (Part-Time), Hospitality & Tourism , Palo Alto, California
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