Samsung Retail Sales Experience
Company: 2020 Companies
Location: Palo Alto
Posted on: November 22, 2021
Where: Samsung SES-L Retail Stores
Who: Experienced Retail Sales Associates
Job Title: Sales & Customer Experience Specialists
Samsung Electronics America and 2020 Companies have partnered to
hire experienced Part-Time Sales Associates within the retail
Samsung Stores are an interactive and fun product theater designed
to treat shoppers to an immersive experience with Samsung's
products and services. At a Samsung Experience Store, we want
customers to learn by experiencing Samsung products first-hand
while receiving world-class service and sales experience.
As a Sales Associate, you are responsible for being the life force
of your store. You are empathetic and composed, setting the pace
and energy for all customers. You have an entrepreneurial spirit
and treat each customer like they are your last. You approach them
with a timely authenticity while staying aware of other tasks and
customers, building trust from their first step into the store.
Your contagious personality makes you a real team-player.
Some of your day-to-day tasks:
Educate customers, making it easy to test drive and learn how to
use Samsung Electronics (Samsung) products.
Know the right questions to ask customers to give them a complete
solution to their needs and concerns.
Enhance the customer experience by assisting with their journey
throughout the store.
Manage the phone systems effectively and efficiently.
Maintain merchandise display planogram standards.
Retain knowledge of current promotions, trends, merchandise
features, store inventory, policies, and procedures.
What's in it for You?
Competitive, weekly pay.
Hourly pay starting at $18.00 + per hour and based on store
location and candidate experience.
Earn a bonus, paid quarterly.
Exciting and innovative work environment.
Achieving team goals.
Learning with the best in class products.
Work an average of 20 - 25 hours per week.
Flexible schedule during retail hours, weekends, plus weekdays.
Technical Knowledge: Proficient in Android Hardware
Use personal wireless device (cell phone) to clock in/out per shift
using store Wi-Fi
Work nights, weekend, and holidays
One year of retail experience
High School Diploma or GED
Video interview within 24 hours of screening
Not Required, but Preferable:
Retail and mall experience a plus.
Bilingual (Chinese/Korean/Spanish) speaking a plus
Job Contact: firstname.lastname@example.org Duties and
Responsibilities: Job Description:
Sell products and services in a retail store, kiosk, and/or event
Maintain professional interaction with both customers and fellow
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and
suggests products to fit those needs
Advise customers by providing information on products and
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as
Responsible for accurately tracking and communicating all activity
to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and
presentable at all times
Responsible for submitting all paperwork completely and
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as
Ability to maintain customer confidentiality
Keywords: 2020 Companies, Palo Alto , Samsung Retail Sales Experience, Hospitality & Tourism , Palo Alto, California
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