Field Service Engineer 3 MR
Company: GE Healthcare
Location: Palo Alto
Posted on: February 14, 2021
Job description:The Field Service Engineer 3 as a technical
expert on MR and may be proficient in multiple modalities. Acts as
the primary GEHC Services face to the customer. Resolving advanced
service repair needs of designated equipment, and drives customer
satisfaction.Required profile:Role and Responsibilities:
- Perform advanced troubleshooting and repair on assigned
equipment. Also, perform installations, validations and
maintenance. Lead, instruct, and assist less experienced Field
Engineers while coaching and providing feedback.
- Lead communications with customers and serve as escalation
point for customer-related concerns and issues to provide
- Maintain customer service logs and internal service records in
a timely manner, ordering repair parts, and managing cycle times.
- Associate's or Bachelor's degree in Electrical Engineering,
Biomedical Engineering, Mechanical Engineering, or related field
and 4+ years of experience servicing electrical equipment; OR
equivalent military education and 4+ years of experience servicing
electrical equipment; OR High School Diploma/GED and 8+ years of
experience servicing electrical equipment.
- Experience interfacing with both internal team members and
external customers as part of a solution-based service
- Experience diagnosing and repairing mechanical,
electromechanical, and/or electronic equipment.
- The successful applicant must comply with GEHC's standard
background check, including a post-offer drug test. In addition,
during employment, the employee must comply with all customer
access policies, including but not limited to obtaining and/or
providing proof of required immunizations, and additional drug
tests or background checks (including a federal government
background check if assigned to support a contract with the federal
government). Special Physical Requirements: Candidate must be able
to lift, carry, push, and pull up to 35 lbs. unassisted and
frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl,
sit and stand for long periods of time. Candidate must also be able
to reach at, above and below shoulder level, flex/extend neck and
have good hand and finger dexterity. Specific vision abilities
required by this job may include color, close vision, distance
vision, peripheral vision and depth perception.
- Must have and maintain a valid Driver's License.
- Willingness to be available "after hours", or work a rotating
On-Call schedule, including weekends, for critical issues and
coverage, as necessary Company description:GE Healthcare is a
leading global medical technology and digital solutions innovator.
Our mission is to improve lives in the moments that matter. Unlock
your ambition, turn ideas into world-changing realities, and join
an organization where every voice makes a difference, and every
difference builds a healthier world.What we offer:Our total rewards
are designed to unlock your ambition by giving you the boost and
flexibility you need to turn your ideas into world-changing
realities. Our salary and benefits are everything you'd expect from
an organization with global strength and scale, and you'll be
surrounded by career opportunities in a culture that fosters care,
collaboration and support.
GE offers a great work environment, professional development,
challenging careers, and competitive compensation. GE is an Equal
Opportunity Employer. Employment decisions are made without regard
to race, color, religion, national or ethnic origin, sex, sexual
orientation, gender identity or expression, age, disability,
protected veteran status or other characteristics protected by
Keywords: GE Healthcare, Palo Alto , Field Service Engineer 3 MR, IT / Software / Systems , Palo Alto, California
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