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System Administrator

Company: The Phoenix Group
Location: Palo Alto
Posted on: February 16, 2021

Job Description:

My client is currently seeking a skilled Systems Administrator to join their IT infrastructure team. You will be given the chance to work with world class technologies in a financial environment and also be provided the necessarily tools to project your career!This is a full time permanent opportunity working onsite providing support and guidance to clients (per New York State guidelines) , addressing their issues in a timely manner and escalating when necessary.RESPONSIBILITIES---Provide excellent executive level user support to our clients in the financial services industry---Monitor and support cloud systems/infrastructure---Work closely with third party providers to resolve issues and monitor systems- Design, implement, document and maintain clients' infrastructure, applications, and system management tools---Assist with maintaining clients' cybersecurity and cloud strategies---Serve as the first point of contact for customers needing technical assistance over the phone, by email, or in-person---Support daily operations both on site and remotely---Deliver the highest-quality support to clients while building and maintaining trust and rapport---Translate complex technical solutions to end users and executives- Available to be on call to respond to clients' requests for support or issues with the clients' infrastructureREQUIRED QUALIFICATIONS ---5 years of recent end-user technical support experience, including a minimum of 2 years providing support to executive level users---4 years of experience of Microsoft related technologies: Windows Server, Active Directory, Exchange and Office 365---3 years experience with cloud technologies such as Azure, Office 365 and Cisco Meraki---2 years of experience implementing and supporting networks including switches, firewalls and a good knowledge of TCP/IP, DHCP, and DNS---2 years of experience in configuring and supporting mobile devices and applications utilizing MDM and MFA technologies---Strong problem-solving skills and attention to detail---Excellent written and verbal communication---Ability to thrive in a fast-paced environment and work effectively under pressure---Ability to maintain composure and professionalism in stressful situationsBENFITS---Generous compensation---Amazing benefits: medical, dental, and time off---Quarterly bonus---Opportunities to earn technical certifications

Keywords: The Phoenix Group, Palo Alto , System Administrator, IT / Software / Systems , Palo Alto, California

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