Technical Writer

Company: Rivian Automotive
Location: Palo Alto
Posted on: January 9, 2022

Job Description:

Rivian -is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. - As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. - Rivian is looking for technical writers to create product documentation for electric vehicles, accessories, charging equipment, and enterprise software solutions. The audiences for this content include vehicle owners, first responders, equipment installers, and fleet operators. Responsibilities:

• Work with cross functional product development teams to develop documentation plans, including schedules that will allow us to meet product launch deadlines.
• Develop mockups, storyboards, or other requirements documents used in the creation of graphics, animations, and video content.
• Contribute to the development and continuous improvement of processes, standards, guidelines, templates, and internal tools.
• Follow guidelines governing style, localization, and content reuse.
• Develop proficiency with the MadCap Authoring and Management System.
• Ensure that documentation is complete and accurate by researching features, interviewing subject matter experts, performing or coordinating content validation checks, and participating in peer reviews.
• Continually update vehicle documentation as required to document features delivered through over-the-air software updates. Qualifications:
  • Bachelor's or master's degree in communications, technical writing, engineering, or technology.
  • 5+ years of experience creating documentation for hardware or software products. Experience documenting automotive vehicles, charging equipment, or related products is preferred.
  • Proven ability to solve complex problems, work with ambiguity, and be self-motivated.
  • Experience developing and refining new processes, standards, templates, or internal tools.
  • Experience using an advanced authoring system such as MadCap Flare, Author-it, Oxygen XML Editor, Arbortext Epic Editor, or FrameMaker is preferred.
  • Experience performing specialized publishing tasks such template creation, development and use of content reuse strategies, and translation management is preferred.
  • Ability to manage tasks and information flow using collaboration software such as JIRA, Confluence, SharePoint, Smartsheet, and Lucidchart.
  • Ability to work in a fast-paced and challenging work environment. Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at -accessibility@rivian.com . Please note that we are currently not accepting applications from third party application services. Who is your most recent employer? (Type N/A if not applicable). -*
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Keywords: Rivian Automotive, Palo Alto , Technical Writer, IT / Software / Systems , Palo Alto, California