IT System Administrator / Field Engineer San Diego
Company: Connetic
Location: Palo Alto
Posted on: September 19, 2024
Job Description:
Job Title: IT Systems Engineer / Field Engineer for San Diego
Area Qualifications and requirements:
- Must be a US citizen
- Valid driver's license
- Reliable transportation and a modern smartphone (recent iPhone
or Android-based device)
- Ability to follow directions and solve problems under pressure
while maintaining a professional demeanor
- Have excellent communication and interpersonal skills
- Be detail-oriented
- Be able to self-manage and organize
- Use time efficiently
- Ability to follow procedures and take direction
- Must pass a 90-day probation period and receive a good
performance review Candidate Location: This position is primarily
remote, but depending on demand, it could entail up to 50% onsite
work in and around San Diego, CA. Please do not apply if you are
not in the San Diego area. Job Description: This is a full-time
position for an IT engineer at the level of a system administrator
within the Network Operations Center for an MSP. This position
requires knowledge and hands-on experience with specific systems,
excellent communication skills, and the ability to work
independently. Job responsibilities include performing systems and
device configuration, management, upgrades, project planning,
negotiation, and execution. You will work in a team setting with
tasks, projects, and clients assigned by a manager. Day-to-day
activities involve performing technical tasks such as system
configurations, migrations, troubleshooting, project planning, and
more. If you are hired, you will receive training on our internal
processes, systems, and methodology at the help desk level. After
completing training, you will be moved into the Network Operations
Department or Field Services. Job functions and responsibilities:
- Perform migrations, upgrades, deployments, and the
configuration of various systems
- Troubleshooting of network devices, systems, services, and
software
- Participate in project planning and execution
- Ability to take direction, work independently, and complete
assigned tasks
- Manage assigned clients (prepare for and lead meetings,
negotiate projects, review technology, and make
recommendations)
- Monitor and respond to alerts, incidents, and requests for
assistance
- Create or update documentation and work within our help ticket
system
- Conduct site surveys for deployment of services,
infrastructure, etc. Position compensation and benefits:
- Compensation: $6500 - $8000 per month starting salary depending
on assessed skills at time of hire.
- Benefits include:
- Medical, dental, and vision coverage
- 401k
- 8 paid holidays a year
- 168 hours of paid time off per year (14 hours accumulation per
month), which comes out to one month if you count adjacent
weekends
- Unpaid time off
- One hour lunch
- Company-issued computer and headset
- Reimbursement for successful passing of industry certifications
(Cisco, Microsoft, and similar)
- Monthly stipend for cell phone and internet services IT
EXPERIENCE DESIRED: Experience installing, configuring, and
managing:
- All aspects of Microsoft 365 configuration and management,
including Azure AD, Intune, Exchange Online, Sharepoint,
Defender
- Installation and management of Microsoft Windows Server,
Exchange, SQL, Active Directory, RDS
- Virtualization deployment and management: VMware vSphere,
vCenter, ESXi, HyperV
- User management in MS Active Directory / Azure Active Directory
(creating, disabling, removing, resetting, configuring user
accounts), managing user groups/OUs/permissions
- User and permission administration and management in a domain
(AD, GPO, groups OUs, password, login items, etc)
- Knowledge and experience working with various cloud platforms
and tools: Dropbox, Box.net, Adobe, Slack, Google Apps, etc
- Knowledge of Single Sign-On and Multi-Factor Authentication
solutions such as Okta, Duo, Microsoft Authenticator, Authy, Google
Authenticator, etc
- Management and troubleshooting of servers, switches, firewalls,
wireless access points, and storage from major manufacturers.
- Networking basics: TCP/IP, DNS, DHCP, NAT, SSH, IPSEC, L2TP,
Firewall ACLs, VLANs (Cisco, Meraki, SonicWall, Palo Alto,
Fortinet)
- Disaster recovery and business continuity: on-prem and cloud
backup, replication, failover (Veeam or Nakivo preferred)
- Cloud antivirus deployment, configuration, and management
(BitDefender GravityZone preferred)
- Basics of project and task management Additionally desired but
not required:
- Linux administration and configuration management
- Scripting: Bash, PowerShell, Python
- HIPAA, SOX, FINRA, SEC, FDA compliance knowledge
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Keywords: Connetic, Palo Alto , IT System Administrator / Field Engineer San Diego, IT / Software / Systems , Palo Alto, California
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