PaloAltoRecruiter Since 2001
the smart solution for Palo Alto jobs

Customer Relationship Specialist

Company: Issuu
Location: Palo Alto
Posted on: March 27, 2020

Job Description:

Issuu is seeking an entry-level Customer Relationship Specialist to join our Palo Alto office. You are a motivated team contributor whose primary objective is to win back customers. The Customer Relationship Specialist will be responsible for reaching out to customers who have recently left Issuu to learn more about their experience and their intended desired outcome to resecure their business. The ideal candidate will become a resident product expert with hands-on knowledge of Issuu---s platform. This person also possesses excellent communication and writing skills for corresponding with customers. This person is driven and can call on different types of customers in various industries with determination. They will jump every hurdle to reach decision makers to convince them that Issuu is the Marketing solution for their organization. Issuu is looking for an ambitious person who desires to add SaaS to their existing sales experience or someone who wants to start a career in sales. Roles & ResponsibilitiesExpert at engaging with customers to build and preserve relationshipsCapability to identify opportunities of upsell and cross sellPossess the skills to build positive relationships with new customersAbility to resolve customer dissatisfaction quicklyAbility to astutely understand customer needsWork closely with the rest of the CS team to preserve customer relationshipsWork with internal stakeholders to produce sales proposalsFollow up on closed deals and create renewal opportunitiesPrimary QualificationsBA/BS degree in marketing, communications, or business preferred but not requiredSome exposure to a sales environmentSome client-facing experienceand fearless in being face-to-face with customersAnalytical skills; ability to measure the right things to driveExtraordinary oral and written communication skillsStrong presentation skillsHighly collaborativeMust be proficient in G-Suite, Powerpoint, Excel, and WordWould You Like to Join?This is the perfect opportunity to join a multinational company and being able to leave your mark on sales processes and procedures that impacts everyone at Issuu and our customers.In our Palo Alto office, you---ll find members from all parts of Issuu, including Product, Customer Success, Business Intelligence, Marketing, and Management. We are conveniently close to the Palo Alto Caltrain Station and provide delicious catered lunches, regular outings, healthy drinks and snacks, and a friendly, creative, welcoming atmosphere in a cool office set-up. As if that wasn---t enough, we offer a state of the art health benefits, amazing colleagues, and a flexible working environment.Dig deeper.Most of our content creators are on a mission to change their world in some way. They are passionate and driven and we consider ourselves the same. Check some of them out:The avantgarde Italian kids fashion magazine: The San Francisco Opera magazine: The Danish outdoor garage start-up magazine: The Polish/Irish photographer: The American Meteorite Exchange Inc. Magazine: We encourage everyone to apply regardless of race, religion, color, national origin, gender, sexual orientation, age, marital, veteran or disability status.We encourage everyone to apply regardless of race, religion, color, national origin, gender, sexual orientation, age, marital, veteran or disability status.Palo Alto, CaliforniaCustomer SuccessFull-time

Keywords: Issuu, Palo Alto , Customer Relationship Specialist, Other , Palo Alto, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Senior Software Engineer
Description: 2020-03-31T00:00:00.000Z
Company: Hired
Location: Woodland
Posted on: 04/10/2020

Nurse Practitioner - Hospice Per Diem
Description: Description br br HCR ManorCare provides a range of services, including skilled nursing care, assisted living, post-acute medical and rehabilitation care, hospice care, home
Company: HCR ManorCare Inc.
Location: San Rafael
Posted on: 04/10/2020

Marin Center Utility Worker
Description: ABOUT USAt the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people I work for the County of Marin. Read (more...)
Company: County of Marin
Location: San Rafael
Posted on: 04/10/2020


Service Coordinator/Planner
Description: Quick apply -- br br br Service Coordinator/Planner br Functional area: br br Service br Country: br br United States br City: br br West Sacramento, CA br Company name: br (more...)
Company: Quincy Compressor
Location: West Sacramento
Posted on: 04/10/2020

SLP Teletherapy
Description: Are you a talented and independent Speech Language Pathologist looking for a new assignment Have you worked in a school setting and would like to offer your skills from the comfort of your own home (more...)
Company: ProCare Therapy
Location: Woodland
Posted on: 04/10/2020

Advanced Systems Engineer
Description: ABOUT USAt the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people I work for the County of Marin. Discover (more...)
Company: County of Marin
Location: San Rafael
Posted on: 04/10/2020

Restorative Justice Program Assistant
Description: ABOUT USAt the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do, and they are proud to tell people I work for the County of Marin. Discover (more...)
Company: County of Marin
Location: San Rafael
Posted on: 04/10/2020

Semi-Local CDL A Truck Drivers w/ HAZMAT - Up to $5,000 Sign On Bonus!
Description: WHAT WE OFFER: Up To 5,000 Sign On Bonus Hourly pay with opportunity for OT 3-4 overnights/week Medical, Dental, Vision and Life 401k Short term and long term disability Employee assistance program (more...)
Company: US Ecology
Location: West Sacramento
Posted on: 04/10/2020

Eligibility Worker II - Bilingual
Description: ABOUT USAt the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people I work for the County of Marin. Read (more...)
Company: County of Marin
Location: San Rafael
Posted on: 04/10/2020

Crisis Specialist/Licensed Crisis Specialist - Temporary
Description: ABOUT USAt the County of Marin, our employees overwhelmingly report feeling their work is meaningful, they like the work they do and they are proud to tell people I work for the County of Marin. Read (more...)
Company: County of Marin
Location: San Rafael
Posted on: 04/10/2020

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Palo Alto RSS job feeds