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IT Trainer - Medical Affairs Systems - Remote

Company: Kelly Services
Location: Palo Alto
Posted on: April 9, 2021

Job Description:

Kelly IT is hiring an IT Trainer--for Medical Affairs systems. For consideration, please email your updated resume to the recruiter at tauri.hayes@kellyservices.com and reference Job ID 3388771--IT Trainer - Medical Affairs SystemsRate: DOEDuration: 9 months--REMOTE - 100%--** candidates must be willing to work occasional Asia Times** Japanese Language skills **Job Responsibilities--- Works under general supervision of the manager and with occasional review by more senior staff--- Develops systems training programs and trains employees on the use of systems and system-related processes--- Develops training plans for system releases either independent or with vendors, liaising with these partner to fulfill project and department learning needs--- Responsible for design, content creation and maintenance of learning materials including manuals, online modules and quick reference guides--- Prepares employees for learning success by planning logistics and delivering trainings in formal, informal and online settings--- Collaborates with Medical Affairs L&D team to develop direction for content, measuring effectiveness and identifying training needs--- Develops training assessments and skill gap analyses--- Creates and provides monthly training metrics. Help MAIS management prioritize training needs--- Assists in creating process documents and standard operating procedures for Medical Affairs systems--- Participates in project testing--- May moderate online social learning, ensuring the social community is active--- Oversees SharePoint document maintenance and internal leanings are documentedKnowledge/Skills--- Demonstrated excellent presentation skills and success in providing training support for complex departmental databases and applications--- Project management skills and demonstrated success in managing multiple simultaneous projects--- Superior customer service skills and demonstrated success in establishing effective working relationships with a diverse range of internal and external key stakeholders--- Excellent communication skills--- Strong proficiency in Microsoft Office applications--- Excellent problem-solving skills Must have a strong understanding of Gilead products and departmental policies--- Firm understanding of Medical Affairs systems.--- Ability to work well independently under pressure--- Ability to learn basic computer troubleshooting in order to overcome technical issues while trainingEducation and Experience--- BS/BA and 4 years or MS/MA and 2 years of relevant IT training experience--- Pharmaceutical or health care industry experience preferredWhy Kelly--?By partnering with Kelly IT, you'll have direct connections to top companies around the globe-giving you the chance to put your tech skills to work on some of today's most intriguing, innovative, and high-visibility projects. In a world where change is the only constant, our unparalleled connections and IT market expertise help you take your skills exactly where you want to go. We're here to help you gain experience, keep learning, and move your career forward.About Kelly--At Kelly, we're always thinking about what's next and advising job seekers on new ways of working to reach their full potential. In fact, we're a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.]]

Keywords: Kelly Services, Palo Alto , IT Trainer - Medical Affairs Systems - Remote, Other , Palo Alto, California

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