Senior Program Manager, Capacity Operations

Company: VMware, Inc.
Location: Palo Alto
Posted on: May 3, 2021

Job Description:

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Job Description

Posting Title

Senior Program Manager, Capacity Operations

Job Description

The VMware Cloud Capacity team is responsible for driving all aspects of capacity and related products for VMware Cloud (https://cloud.vmware.com/vmc-aws) globally, an area that has a direct impact on the customer experience as well as the business' bottom line. This is a multidisciplinary area spanning operations research, financial engineering, cloud operations and business operations -- all powered by data science and software systems. We are looking for a Senior Program Manager, Capacity Operations to define, drive, streamline, and help automate cloud and business operations. This role will work closely with numerous stakeholders including product management, finance, engineering, data science, and cloud partners.

Responsibilities

• Collaborate with the product management team, the Finance team, various other internal stakeholders, and cloud infrastructure partners to define operational programs and workflows
• Perform day-to-day operations that fall within the purview of the VMware Cloud Capacity Team
• Identify opportunities to streamline operations, recommend solutions, and drive their implementation

Requirements

• Bachelor's degree in Operations, Finance, Business Administration, or other quantitative field
• 4+ years of experience managing projects and operations involving cross functional stakeholders in a technology company
• Service-oriented mindset with a predisposition towards end-to-end ownership
• Strong project management and communication skills
• Excellent organizational skills to juggle many tasks without losing sight of what's most important
• Experience using workflow management software to automate business workflows a plus
• Experience in capacity management and forecasting for technical infrastructure a plus

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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Keywords: VMware, Inc., Palo Alto , Senior Program Manager, Capacity Operations, Other , Palo Alto, California