Resident Services Coordinator
Company: Education Realty Trust Inc.
Location: palo alto
Posted on: May 3, 2021
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Job Description:
JOB DESCRIPTION * Coordinates all resident functions and activities including
orienting residents to the property, as well as assists with
utility set-up and deliverance of packages and package claim
reminders. * Develops and publishes property newsletter, which
includes planned events, resident services, and advertisements. *
Handles resident issues, including neighbor disputes, maintenance
repairs, and resident requests. Prepares incident reports
pertaining specifically to resident issues, in accordance with
Company standards. * Schedules activity center or clubhouse
rentals, maintains the contract on any such rental, and collects
applicable fees. Ensures guest suites are in rental condition and
provides additional amenities to residents, such as movie rentals,
books, and games. * Processes work orders for the maintenance
department, ensures they are completed timely and accurately, and
contacts the resident to determine if they are satisfied with the
work completed. Prepares weekly maintenance report to verify
resident requests are being completed. * Inspects buildings and
grounds to ensure safety and cleanliness, and alerts maintenance to
items that need to be repaired.
Keywords: Education Realty Trust Inc., Palo Alto , Resident Services Coordinator, Other , palo alto, California
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