About Crossover Health
Crossover makes remarkable health possible by bringing people,
their doctors, data, and benefits togetherunder one connected
system of health. We've built an entirely new category of primary
care providing one simple place to go for trusted care-in person,
online, anytime. We are working with the most innovative employer
partners to integrate disconnected health and wellness benefits
with tech-enabled services which allows our partners to increase
access to care, decrease spending, and deliver an unrivaled
experience for employees near and far.
The Medical Director is a critical member of the Practice
Leadership triad (which includes the Practice Director and Account
Manager), engaged in defining the overall clinical strategy and
direction of care, as well as guiding the overall health services
strategy with leadership teams. The position provides national
practice-level medical oversight and leadership expertise to ensure
Crossover achieves the "quadruple aim" -- 1) decreased spend, 2)
increased quality, 3) improved patient/member engagement, and 4)
strong employee/provider engagement.
The role is responsible for leading a complex, busy, integrated
care practice and ensuring a long-term, thoughtful health strategy
is in place from both a systems and population health
Leads the development and implementation of total population
health and well-being strategies in partnership with the Client and
Partners with the Practice leader to work as part of an
effective clinical dyad, focusing on establishing and achieving
account goals, growth targets, operating performance, financial
metrics, and overall practice outcomes.
Serves as an advisor to client benefits leaders on employee
health, performance, and productivity management.
Conducts regular clinic reviews to ensure the region/market is
achieving overall clinic performance, including quality, clinical,
and financial goals.
Ensures that the Crossover's standard of care is fully
implemented, optimized, and continuously improved.
Provides direct patient care and models the key Crossover Health
attributes of servant leadership.
Ensures adherence to privacy, compliance, and quality programs
Partners to drive product/service innovation, including new
Hires, coaches, and develops care team leaders: physicians,
optometrists, behavioral health, health coaches, and physical
medicine. Assists in onboarding and training new team leaders.
Encourages continuing professional education and development to
enhance learning and meet licensing expectations.
Upholds, safeguards, and promotes the Crossover's values and
philosophy relating to ethics, integrity and corporate
Manages practice-level clinician schedules, including on-call
duties, vacation scheduling, coverage and float pool development,
in order to meet client access expectations.
Oversees physician leaders within a clinic in executing
secondary health strategies, including the design, development,
delivery and continuous optimization of secondary health
Performs other duties as assigned.
Board certification in primary care (internal medicine, family
practice, and pediatrics)
Minimum of 5 years management experience of a multi-speciality,
interdisciplinary, and high performance clinic
Experience with and demonstrated successful leadership of
disease management and/or population health programs
BLS (Basic Life Support) certification
Strategic and innovative thinker with proven ability to
communicate a vision, as well as the execution capabilities to
drive toward and be accountable for results
Experience with, and deep knowledge of digital health as a
category and devices, technology, and apps, specifically as they
relate to integration with primary care
Strong grasp of healthcare data science
High level of integrity, excellent communication, and strong
Demonstrated management, organizational and interpersonal skills
with a flexible personality and high tolerance for ambiguity during
Ability to solve problems and execute on initiatives
Experience with working collaboratively internally and
Self-assured and results oriented
Physical Job Requirements
May require standing, walking and sitting for extended amounts
Occasionally lift and carry items weighing up to 50 lbs.
Occasional travel within region/market and leadership meetings
10-20% of the time.
Manual and finger dexterity and hand-eye coordination
Includes full range of body motion including potential of
handling and lifting patients.
Requires corrected vision, hearing and speech within normal
ranges. Must be able to effectively communicate with patients and