Behavioral Health EAP Consultant / Counselor

Company: Anthem, Inc
Location: Palo Alto
Posted on: May 3, 2021

Job Description:

Description SHIFT: Day Job SCHEDULE: Full-time Your Talent. Our Vision. At Anthem, Inc., its a powerful combination, and the foundation upon which were creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care. This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company. Position: Behavioral Health EAP Consultant I Location: Remote in CO, CA, NY, or TX (needs to be within 1 hour from Anthem office location) Shift: Flexible within normal business hours Salary Range: $54,320 - $67,900 (compensation may vary based on geographic location, work experience, education and/or skill level) The Behavioral Heath EAP Consultant I is responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives. This is a telephonic role that is part of a 24/7 call center department, incumbents should expect to take a high volume of calls and meet contract performance guarantees. Primary duties may include, but are not limited to: + Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action. + Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s). + Manages Critical Incident Stress Debriefing requests. Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan. + Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system. Qualifications + Education & Experience: B.S. degree in behavioral health or human services field required, M.S. degree preferred; 3-5 years of behavioral health and/or substance abuse experience required; or any combination of education and experience, which would provide an equivalent background + Licensure: Current unrestricted license such as (but not limited to) LPC, LCSW, LMSW, LMFT, or LMHC, required We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. is ranked as one of Americas Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at . An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions. REQNUMBER: PS49155-California

Keywords: Anthem, Inc, Palo Alto , Behavioral Health EAP Consultant / Counselor, Other , Palo Alto, California