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Manager/Sr. Manager, Business Operations

Company: Houzz
Location: Palo Alto
Posted on: May 3, 2021

Job Description:

About Houzz

Houzz is the world's leading platform for home remodeling and design, helping more than 2.5 million home professionals in over 100 categories to grow and manage their business. Through Houzz, a community of more than 65 million homeowners and home design enthusiasts, find ideas, hire professionals, source products and access tools to update their homes from start to finish. Houzz is available in every country around the world with localized platforms in more than 10 countries across North America, Europe, Asia and Australia.

About the Role

Houzz is looking for a seasoned Business Operations leader, who will be the lead strategic partner for the Product teams (specifically Core Experience and Growth) and Online Marketing teams. These teams have an ambitious charter and are at the forefront of delivering Houzz's core value proposition to our members and driving growth across the ecosystem, including both members and customers. The role involves partnering with Houzz's leadership team within product, marketing, and engineering to drive Houzz's product and monetization efforts.


What You'll Do

  • Partner with the leadership on Core Experience, Growth and Marketing teams to help crack the most important strategic and operational problems facing the business.

  • Drive analysis of strategic opportunities, put together business cases for new opportunities, lead growth initiatives and special projects.

  • Build an understanding of Houzz data/systems and leverage technical tools (e.g., SQL) to independently query data and run ad hoc analyses to drive insights for the product and inform business strategy.

  • Lead business driver analysis; define KPIs, monitor and evaluate performance against targets over time

  • Hire, develop and build a high performing Business Operations team

At a Minimum, We'd Like You to Have

  • Ability to develop and leverage frameworks to help structure the team's thinking, facilitate alignment on key strategic decisions among various stakeholders, and identify the 80/20 opportunities to reach insightful, actionable answers without boiling the ocean with analyses overload

  • Ability to leverage technical background and prior experience in use of data and systems (e.g., databases, data warehouse and query technologies) to help frame and conduct analyses required to deliver data driven decision-making

  • Proficiency in SQL and advanced Excel (for complex modeling) and PowerPoint skills to conduct quick and high quality analysis and presentations

  • Ability to be highly productive with limited oversight and have responsibility for shaping and executing upon our strategy and operations

  • Multi-tasking prioritization expertise to balance numerous different priorities and demands efficiently

  • A high-energy, team-first, positive attitude

Ideally, You'll Also Have

  • B.A./B.S. degree, with an M.B.A., or Master's/Ph.D degree in a management or technical field

  • 3+ years of management consulting, business operations or investment banking experience

  • Focus on eCommerce, tech, and/or consumer internet

  • Experience with databases/SQL and data warehouse or BI technology

Benefits and Perks

  • Competitive salary

  • Flexible paid time off

  • Commuter benefits

  • Medical, dental, vision and pet insurance

  • Maternity/paternity leave program

  • Employee assistance program

  • 401k retirement savings plan

  • Flexible spending accounts

  • Healthy at Houzz program


Be Who You Are and Do What You Love at Houzz

We're a Family

At Houzz, we strive to create and foster a strong family environment in our workplace. We collaborate to accomplish our goals, always working as a team. We aim to build a culture of inclusion - celebrating and leveraging our differences for the betterment of one another, our products and our community.

Houzz team members come from many backgrounds and bring diverse experiences to the company. We take pride in making each person feel at home.

We Build the Future

Join Houzz in revolutionizing the home remodeling and design industry and have an impact on our community of more than 65 million homeowners and home design enthusiasts who use our platform and the 2.5 million-plus home professionals around the world who grow and manage their business with Houzz Pro. Houzz has been named one of the most innovative companies in the world by CNBC and others, and is backed by top venture capitalists. At Houzz, you can help drive the future of an industry worth over $1 trillion in the U.S. and Europe alone.

We Make Things Happen

Our team members play a key role in guiding the direction of our company and are able to work across multiple groups to implement fresh ideas that allow Houzz to be the industry leader. If you are interested in applying your passion to create products that will transform the lives of millions of people who are designing, remodeling and decorating their homes, welcome to Houzz.

Houzz is an Equal Opportunity employer.

If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice

Keywords: Houzz, Palo Alto , Manager/Sr. Manager, Business Operations, Other , Palo Alto, California

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