High school diploma or the equivalent.
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
spend time indoors in air-conditioned areas.
for prolonged periods
on a regular basis
on a regular basis
Bending, twisting and/or stooping
Kneeling and/or Squatting
25 lbs to 50 lbs
Reaching and/or lifting overhead
Repetitive hand/finger movement
for prolonged periods
Grasping/grabbing with hands
Pushing and Pulling
Devote himself/herself to insuring satisfaction to
Determine management, production and quality requirements by
asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with
Establish personal performance goals that are consistent with
company standards of productivity and devise a strategy to meet
Review and analyze actions at the end of each day, week, month,
and year to determine how to better utilize time and plans more
Understand the terminology of the business and keep abreast of
technology changes in products and services.
Know and understand the federal, state and local requirements
which govern the companys business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on
Uphold the companys non-disclosure and confidentiality policies
Work evening, weekend and holiday work hours as required.
Take responsibility for payroll calculation and distribution,
making sure paycheck distribution is appropriate and timely. Be
responsible also for the year-end documents pertaining to
Be polite and friendly and greet customers promptly.
Begin employee file, initiate and file all paperwork for new
Devise, implement and monitor a filing system for all accounting
reports that is precise and easily accessible.
Keep employee personnel records current and ensure that they are
secured and safeguarded
Organize and oversee all transactions related to insurance and
Supervise accounts payable invoices, making certain that
payments for purchases, dues, and taxes are accurate and prompt and
that the pertinent forms are filed correctly and on time.
Be polite and prompt on the telephone, documenting messages as
required and ensuring that the appropriate employees receive them.
When the call regards a customer complaint, deal with it by quickly
notifying the appropriate individual, and accurately express the
status and significance of the call.
Supervise as necessary to make sure office supplies are stocked
and replaced efficiently and to avoid running out.
Ensure a clean, amiable and efficient office environment.
Receive and appropriately manage the mail to safeguard it.
Calculate salesperson commissions and complete sales deals.
Keep vehicle inventory up to date. Manage accurate and properly
filed sold vehicle paperwork.
Oversee and train office employees in all aspects of their job
expectations to ensure productivity and job satisfaction.
Organize regularly scheduled back up of computer files and
review the back up operation to verify that it is free of errors.
If errors occur, initiate corrective actions.
Oversee payment for sold vehicles and trade acceptance purchases
to ensure that such are made promptly and appropriately.
Keep all insurance transactions up to date and accurate.
Provide instruction as needed to ensure that the telephone is
answered promptly in a courteous manner; accurate messages are
handed to the appropriate person quickly and that pages are voiced
in a professional tone.
Assist the President as required by providing dependable,
prompt, and quality typing and other assistance as requested
Provide the telephone operator with accurate driving directions
to the dealership location and ensure that the operator is aware of
which employees are at the dealership or whether they are out sick,
attending meetings, on vacation, etc.