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Company: Prealize Health
Location: Palo Alto
Posted on: May 3, 2021

Job Description:

Position: Director of Engineering Tech Ops

Prealize powers proactive healthcare, connecting tomorrows predictive insights to todays most effective actions. Based in Palo Alto, California, the company was founded by two Stanford industry luminaries. Committed to transforming the healthcare system from reactive to proactive, so that more people can live healthier lives and healthcare costs decrease. Prealize partners with health plans, employers, and providers across the nation to positively influence the health trajectory of millions of people.

This team member will play a strategic role in leading our technology operations to help us successfully deliver our products to health plans and providers. The ideal candidate will be able to stay focused on strategic priorities aligned to company objectives, while also working with data scientists, engineers, clinicians, and data analysts to ensure successful operational execution.

What youlldo:

Provide strong and visionary leadership to your team, enhance and develop a strong team culture of trust and commitment to impact.

Define the vision, set and communicate team and individual goals, and communicate strategy, tactics, and behaviors required to achieve those goals.

Provide people management, mentorship, and career development to members of your team.

Manage and grow our team of DevSecOps, Customer Operations, and Quality Engineers.

Provide expert guidance on technical solutions for the team.

Define SaaS software support and services infrastructure and customer success playbooks and establish software support service level metricsand success trackingprocess

Partner with other teams to help them execute important strategic initiatives or drive operational scale and efficiency.

Develop resource and staffing projections to meet customer and business requirements

You Will Love this Job If:

You are passionate about making a difference in healthcare and want to work in a fast-paced environment.

You are focused on making an impact on customers and deliver a high level of service.

You are passionate and energetic about helping people and enjoy bringing diverse individuals together.

You can see the bigger picture while also enjoying getting into the details.


10+ Years of experience in software technical support, quality engineering, and DevOps.

3+ Years of experience in managing SaaS Software technical support and DevOps teams.

Expert in managing SaaS Software, API, and Big Data Platform on AWS cloud.

Proficient in Python, SQL, and automation tools.

Experiencesoftware services or data integration inthe healthcare domain is a plus.

Understands and knows how to manage through the complexities and challenges of leading a team through a high growth situation.

Intentional listener and strong communicator; able to lead team thru change and uncertainty.

Can-do mindset; highly collaborative; resourceful and scrappy; wants to have a big impact on the companys success.


Role is based in Palo Alto, CA.

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Keywords: Prealize Health, Palo Alto , Director, Other , Palo Alto, California

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