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Account Coordinator

Company: Jobleads
Location: Palo Alto
Posted on: May 3, 2021

Job Description:

**Come Work For The World's Largest Search Engine**Adecco, the Global Leader in HR services, is partnering with our client and we're looking for motivated leaders who love delighting customers and thrive in fast-paced, physical environments.Job Title: Account CoordinatorLocation: Palo Alto, CALength: 9-month contractPay Rate: $21-$28/hr.Role DescriptionCoordinator will contribute to and follow business procedures for anticipating, receiving, responding, and resolving customer queries and issues that may arise from implementation and use ofHealth products.Top Responsibilities:Assists customers with pre-sales, order management, setup, deployment, and technical issues through email, chat, SMS, social media, and phoneMonitors product platform performance and activity levels and acts on anomaliesLogs all inbound and outbound customer events in a dedicated systemInterfaces with clinical partners to better understand support needsSkill/Experience/EducationMandatory1+ years in customer service or business operations related positions.1+ years in clinical care (hospital, clinic, etc).Excellent interpersonal, written, and verbal communication skills.Strong customer service orientation.Multitasking and organization skills, with high attention to detail.Ability to use critical thinking and logic skills to isolate and resolve technical issues.Willingness to work a non-standard scheduleDesiredPrevious experience working in a multi-tiered contact center.Ability to operate with enthusiasm and flexibility in a fast-paced, constantly evolving team environment.Familiarity with CRM and communications (e.g., telephony, chat, social media) software applications.High aptitude to learn and pick up new subjects, especially technology-related (hardware and software).Ability to manage, reconcile, and incorporate input from multiple stakeholders.Experience or interests in healthcare. Equal Opportunity Employer Minorities/Women/Veterans/DisabledThe Company will consider for employment qualified applicants with arrest and conviction recordsIf you are interested in the above, please Apply Now!Equal Opportunity Employer Minorities/Women/Veterans/DisabledThe Company will consider for employment qualified applicants with arrest and conviction recordsEqual Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please click here The Company will consider qualified applicants with arrest and conviction records Reference number US_EN_99_025107_1594174

Keywords: Jobleads, Palo Alto , Account Coordinator, Other , Palo Alto, California

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