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Manager, Software Development Engineering (Production Engineering)

Company: Workday, Inc.
Location: Palo Alto
Posted on: May 3, 2021

Job Description:



Manager, Software Development Engineering (Production Engineering)

At Workday, we help the worlds largest organizations adapt to whats next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and were serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

Job Description

Job Description Summary

The Manager, Software Development Engineering (Production Engineering) leads a team of highly skilled Production Engineers, measures and continuously improves reliability of systems through automation and process improvements, site scaling and standardization. You will be accountable for various aspects of Workday Adaptive Planning Cloud Operations including automation of production releases, building out new cloud infrastructure. You will participate in the planning and execution of multi-cloud strategy, operations such as system monitoring and alerting, troubleshooting, continuous improvement with a highly analytical approach to problem solving. The Manager, Software Development Engineering (Production Engineering) will have the technical skills to roll up their sleeves and provide technical leadership to major projects, and also empower and develop their teams to do the same.

PRIMARY RESPONSIBILITIES

Be a key driver of a Production Engineering and DevOps culture

Lead and manage a team of Production Engineers

Ensure automation and services are designed for operational readiness and world-class uptime

Build and maintain highly effective configuration management system

Implement proactive monitoring, alerting, trend analysis and self-healing systems

Measure and continuously improve the reliability of the systems

Work with Engineering leadership to build shared services that meet the requirements and need of the platform and application teams

Collaborate with Product and Customer Support teams to plan and deploy product releases

Identifies, evaluates and executes preventive measures to minimize/avoid impact to the customers experience

Resolution of customer impacting infrastructure or operational changes

Employ deep troubleshooting skills to improve the availability, performance, and security

JOB REQUIREMENTS AND SKILLS

Strong sense of ownership, customer service, and integrity demonstrated through clear communication and positive action

5+ years of managing Production Engineering or DevOps teams

5+ years of automation software development in 24x7 Production Services environments

5+ years of automating operating in AWS, Azure or GCP environment

Experience with Infrastructure as Code utilizing tools like Terraform, Jenkins, and AWS API based systems

Experience securing cloud environments

Demonstrated strong project management skills

Expertise in one or more of the following programming languages - Golang, Ruby, Python, Java

Expertise in one or more of the following configuration management frameworks - Chef, Puppet, Ansible

Excellent troubleshooting skills utilizing a systematic problem-solving approach

Experience with elastically scalable, fault tolerance and other cloud architecture patterns

Demonstrated strength in PaaS/ SaaS services, experience in massive scale web operations

Bachelor's degree in Computer Science or Equivalent.

At Workday, our employees have always been our number one Core Value. We understand that everyone has unique experiences and perspectives which is why our mission is to create a safe space where all people and ideas are welcomed. Our commitment to value inclusion, belonging, and equity (VIBE) and creating a brighter workday for all is the cornerstone of all we do. Join us!

Workday is a leading provider of enterprise cloud applications for finance and human resources. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world's largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

Workday is proud to be an equal opportunity workplace. Individuals seeking employment at Workday are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Further, pursuant to applicable local ordinances, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at accommodations@workday.com.

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Keywords: Workday, Inc., Palo Alto , Manager, Software Development Engineering (Production Engineering), Other , Palo Alto, California

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