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Student Trainee (Admin/Ofc Mgmt)

Company: Department of Veterans Affairs
Location: Palo Alto
Posted on: June 6, 2021

Job Description:

* Videos


* Duties




The Pathways Internship Program allows students to join VA in career positions that emphasize long-term training and development. This position is located in Surgical Service, in the Palo Alto Health Care System.The primary purpose of the position is to provide developmental assignments in a variety of administrative and clerical duties in support of Surgical Service. The incumbent will perform progressively more responsible work.

You must be willing to relocate.

Learn more about this agency


This position is being filled under the Pathways Internship Program. The program is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school. The Internship provides managers a ready source of student employees and potential permanent employees upon completion of the program requirements. It also provides the student with work experience directly related to the curriculum studies or career goals while offering eligibility for non-competitive conversion to permanent employment upon completion. For more information on Internship opportunities within the Department of Veterans Affairs, please visit:

The incumbent will serve in a Student Trainee position and is responsible for administrative management services that relate to Surgical Service. The incumbent receives on-the-job training and experiences from and provides administrative support to the Surgical Service Business Manager, Administrative Officer, or designee. Duties will include assisting with special projects, communications, and presentations related to VHA's work in supporting veterans. The incumbent will meet with a Mentor in areas of interest to expand knowledge of communications, customer service, administrative services and health care with Palo Alto Health Care System.

Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Multiple Schedules

Travel Required

Not required

Supervisory status


Promotion Potential


* Job family (Series)

0399 Administration And Office Support Student Trainee

* Requirements



Conditions of Employment

* You must be a U.S. citizen to apply for this job * Be at least 16 years old (by closing date of this vacancy announcement) * Accepted for/currently enrolled in a qualified educational institution * Selective Service Registration-required males (over 18) born after 12/31/59 * Designated and/or random drug testing may be required * Subject to a background/security investigation * Selected applicants will be required to complete an online onboarding process


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/09/2021.

Internship Program: To be eligible, applicants must be accepted for enrollment or currently enrolled and seeking a degree (diploma, certificate, etc.) in a qualifying educational institution, on a full or half-time basis as defined by the institution in which you are enrolled.

This position will be filled either at the GS- 3, GS-4, or GS-5 grade level.

To qualify, the applicant must first meet the minimum requirements listed above. Grade determination will be based on the below criteria.

General Experience: GS-3You must havesix months or 26 weeks, GS-4 you must have one year or 52 weeks of general experience that equipped me with particular knowledge, skills, and abilities (KSAs) to successfully perform the duties of the position, and that is typically in or related to the position to be filled. [Examples of creditable general experience includes creative thinking, customer service, administration and management] (This experience must be well documented in your resume or application package.)


Specialized Experience: GS-5 you must have one year or 52 weeks of equivalent to at least next lower grade level in the normal line of progression. Equipped me with particular knowledge, skills, and abilities (KSAs) to successfully perform the duties of the position, and that is typically in or related to the position to be filled. [Examples of creditable general experience includes creative thinking, customer service, administration and management] (This experience must be well documented in your resume or application package.)


Education: GS-3You must have completed one (1) full academic years of post-high school study. GS-4 Completion of 2 full academic years of post high school study or an associate's degree. GS-5 Completion of 4 full academic years of post high school leading to a bachelor's degree or equivalent degree. [NOTE: TRANSCRIPTS MUST BE SUBMITTED WITH THE APPLCIATION MATERIALS. CONFERRAL OF DEGREE(S) EARNED SHOULD BE PRESENT ON TRANSCRIPT(S). UNOFFICIAL TRANSCRIPT(S) OK.]


Combination of Education and Experience: When combining education and experience to meet the minimum requirements, first we determine the applicant's total qualifying experience as a percentage of the experience required for the grade level. Next determine the applicant's education as a percentage of the education required for the grade level. To determine if the applicant has met the minimum requirement, add the education percentage and experience percentage. The total percentage must equal or exceed 100 percent.

* One full academic year of undergraduate; graduate; vocational; trades; technical or high school education is the number of credit hours determined by the college, university or school to represent 1 year of full-time study. Academic year-- An academic year is computed as follows: * At the undergraduate level, successfully completed education that has not led to possession of a degree is credited based on its relationship to 120 semester hours or 180 quarter hours. For example, 30 semester hours or 45 quarter hours is comparable to 1 year of undergraduate education. Four years of progressive study or 120 semester hours meets the degree requirements. Additional credit cannot be given for duplicate course work. * For study at a business or technical school, 36 weeks of study (20+ classroom hours per week) is comparable to 1 academic year above high school. * An academic year of graduate education is considered to be the number of credit hours that the school attended has determined to represent 1 academic year of full-time study. This determination is made based on normal course loads for a full year of study in the graduate program. If that information cannot be obtained from the school, 18 semester hours or 27 quarter hours should be considered as satisfying the 1 year of full-time study requirement. Part-time graduate education is creditable in accordance with its relationship to a year of full-time study at the school attended. * When academic credit is expressed in contract months, units, or other terms that differ from conventional semester or quarter hours, it is the responsibility of the applicant to provide an interpretation of such credits from the appropriate institution in order to equate them to the semester or quarter hours specified in the standard.


In addition, within (120) days after an Intern's successful completion of course of a course of academic study, a VA facility may convert that Intern non-competitively from the Internship Program to a term or permanent position in the competitive service, provided that all terms of 5 CFR 362.204 are met and there is an available position. However, conversion is not mandatory or guaranteed.

A minimum (2.0) cumulative Grade Point Average (GPA) per semester/quarter, in good standing with the education institution, must be maintained for the education institution, must be maintained for the education institution, must be maintained for the duration of this PATHWAYS excepted service appointment. GPA must be provided in the transcripts.

Must be able to complete 640 hours of work experience prior to completing degree course work requirements to be considered for conversion.

If selected, student must sign a Internship Program Participant Agreement and provide official transcripts at the end of each academic term.

If selectee is converted, the student may be converted into a career ladder.

You will be rated on the following Competencies for this position:

* Administration and Management * Creative Thinking * Customer Service

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Physical Requirements: Regular and recurring work is mostly sedentary involving sitting at a desk, although the position requires the ability to move from one geographic location of the facility to another. The incumbent works with a computer screen and keyboard. Some physical effort such as standing, walking, bending, occasional lifting, or prolonged sitting may be required. The incumbent may be exposed to walking to outlying areas. The work places no special physical demands on the employee.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Keywords: Department of Veterans Affairs, Palo Alto , Student Trainee (Admin/Ofc Mgmt), Other , Palo Alto, California

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