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Front Desk Associate

Company: Marcus & Millichap Company
Location: Palo Alto
Posted on: June 6, 2021

Job Description:

About the Company Marcus & Millichap Company (MMC) is a real estate leader and pioneer with a diverse family of companies offering Premier Real Estate Services, Real Estate Investments and Real Estate Developments. Each MMC company is a distinct fusion of real estate specialization and innovation powered by a culture of loyalty that permeates throughout the Marcus & Millichap organization. Our office is in a great location - near Caltrain with excellent restaurants and shops within walking distance. Position Overview Job Description: We're hiring a Front Desk Associate to join our team in Palo Alto, California! The Front Desk Associate position is a vital and well-respected role at our Company. It's ideal for someone with a customer service background who is looking for a first step into an administrative position, or an opportunity for someone to expand upon their existing administrative experience. The person in this role will wear many hats and will support various departments such as HR, Facilities and Legal. At times, the person in the role will need to juggle multiple projects, therefore, the position requires someone who is organized, flexible, and able to manage deadlines and priorities. The person in the role must have a professional presence and a friendly, customer-oriented demeanor. Responsibilities include covering the front desk on a daily basis, as well as performing a variety of front desk, administrative, and office management tasks. This is a great opportunity for someone who possesses a 'can-do' attitude and the willingness to adapt to daily demands and challenges as they arise. The role requires someone who is punctual and reliable. This is a full-time position with daily hours of 8:00 a.m. to 5:00 p.m. The position reports to the Human Resources Manager. Front Desk Duties Include: Daily opening and closing of office (lights, coffee, etc.) Answer, screen, and forward incoming phone calls, as well as monitor all voicemail boxes Greet and welcome clients and vendors as they arrive at the office Order and maintain inventory of office/mailroom and break room supplies Ensure reception area and conference rooms are well maintained Manage incoming and outgoing mail and packages (inter-office, USPS, FedEx, UPS) Maintain Conference Room calendar and time-off calendar Order lunches for internal meetings, as needed Review expense reports/invoices and add internal codes for processing Administrative Duties Include: Provide administrative support to departments within the organization, including but not limited to HR For example, assist with: New Hire & Hiring Manager Support (new hire paperwork, schedule interviews, etc.) Ad Hoc HR & Office Projects Additionally, assist with office events by proposing ideas, managing the budget, and executing the plan Provide backup support to the Assistant Office Manager as necessary Other duties as assigned Qualifications & Experience: Bachelor's Degree or equivalent experience preferred Minimum of 1-year experience as a Front Desk Representative or a similar role Experience in Microsoft Office Suite (i.e., Word / Excel) Solid written and verbal communication skills Professional and positive attitude Customer service approach to interacting with all levels within the organization Proven ability to work independently Strong attention to detail and ability to effectively manage multiple projects Punctuality is required

Keywords: Marcus & Millichap Company, Palo Alto , Front Desk Associate, Other , Palo Alto, California

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