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Technical Marketing Engineer

Company: VMware, Inc.
Location: Palo Alto
Posted on: June 6, 2021

Job Description:

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Job Description

Technical Marketing Engineer

VMware is the leader in cloud infrastructure, business mobility and virtualization software. A pioneer in the use of virtualization and policy-driven automation technologies, VMware simplifies IT complexity across the entire data center to the virtual workplace, empowering customers with solutions in the software-defined data center to hybrid cloud computing and the mobile workspace.

With 2016 revenues of $7.09 billion, VMware has more than 500,000 customers, 75,000 partners, and 18,000+ employees in 120+ locations around the world. At the core of what we do are our employees who deeply value execution, passion, integrity, customers, and community.

VMware's SD-WAN by VeloCloud is solving IT's problem of cost effectively provisioning enterprise branches with reliable, high performance as well as managed access to public and private cloud applications. As applications and services migrate from enterprise hosted and managed sites and data centers to the cloud, reliable access over fixed and mobile broadband becomes critical. Existing solutions are suited for larger, IT supported sites, accessing enterprise data centers over private, dedicated networks, which are often expensive to procure and operate. VMware SD-WAN by VeloCloud is disrupting the extended enterprise infrastructure market - unlike conventional solutions that require complex branch and data center appliances. We see SD-WAN becoming the programmable on-ramp and platform for cloud delivered services and applications.

Job Description

We are seeking an experienced Technical Marketing Engineer to join our rapidly growing team, focused on defining and developing SASE products and services. The Technical Marketing Engineer will be a part of the Product Management organization and will be responsible for influencing product direction and creating supporting assets to evangelize the offering and drive customer understanding of the product and services.

This position relies on a person's deep understanding of SASE architectures and insight into its networking (SD-WAN) and security (SWG, CASB) components. The Technical Marketing Engineer is passionate about helping customer, partners, and service providers, get the most value from the VMware SASE offering and expand market adoption. We are looking for individuals with the skills and drive to have maximum impact on customer success and momentum. The role is available out of the VMware headquarter in Palo Alto, California

Role Responsibilities

  • Work cross-functionally to create collateral that drives product understanding and reflects industry best practices in the form of white papers, application notes and solution briefs
  • Document detailed descriptions of use cases, IT administrator workflows and deployment scenarios.
  • Work cross-functionally to design, implement virtual labs and exercises that reinforces best practices
  • Ongoing improvement of training materials to reflect changes and improvements in the product.
  • Design and develop hands-on workshops including managing logistics, creating of presentations, lesson plans, activities, and labs collaboratively and independently
  • Build and maintain scalable physical labs to assist field teams with customer Proof-of-Concept (PoC) efforts
  • Participate in joint lab and solution development with technology partners
  • Build relationships across the business and use SME expertise across teams and organizations
  • Actively and continuously learn and stay informed about the latest messaging, product capabilities, new systems, and processes
  • Develop and deliver technical product training to field teams, channel partners and end customers
  • Create and deliver product demonstrations for customers and partners
  • Assist with customer RFIs and RFPs in your area of expertise
  • Assist with assessing competitive positioning and quantify capabilities
  • Assist in driving product requirements based on detailed understanding of customer requirements as well as competitive alternatives.
  • Drive value and interoperability demonstrations with critical application and networking solution partners
  • Develop technical implementation and best practice guidance for technology partnerships and integrations

Qualifications

  • Bachelor's degree in computer science, information systems, or related area or demonstration of equivalent knowledge
  • 5+ years of experience with the role in a relevant field of expertise
  • Preferably multilingual
  • Outstanding verbal and written communication and presentation skills with the ability to address both executive and technical audiences
  • Ability to articulate use cases and applications of technology in a variety of industries.
  • Ability to deconstruct complex technologies for audiences of varying technical background
  • Excellent organizational and interpersonal skills
  • Ability to translate technical material to customer business use cases.
  • Self-starter, taking initiative and requiring minimal oversight. This includes the drive to learn technical material that continuously updates with aggressive timelines.
  • Ability to internationally travel up to 25% of the time
  • Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies
  • Ability to focus on results while working independently when given a broad direction and desired results
  • Strong problem-solving skills: must be capable of accurately assessing needs, maintaining a calm business demeanor, and taking quick action to resolve issues
  • Able to function efficiently and effectively in a fast-moving and demanding environment

Technical Requirements

  • Proficient with SD-WAN technologies, branch networking, dynamic routing protocols and VPN solutions.
  • Proficient with VPN technologies, including IPsec and SSL VPN
  • Proficient with Next Generation Firewall technologies and products
  • Proficient with the enterprise threat landscape and mitigation techniques
  • Proficient with Secure Web Gateway (SWG) and Cloud Access Security Broker (CASB) features and implementations
  • Familiarity with public infrastructure clouds (Azure, AWS, GCP)
  • Familiarity with the VMware SDDC product portfolio
  • Familiarity with hypervisor technologies (VMware ESXi, KVM)
  • Experience with online presentation delivery tools such as GoToWebinar, Zoom Webinar, etc
  • Experience with video creation and management tools such as Camtasia, Storyline, LMS, etc
  • Deep understanding of enterprise-architecture concepts, best practices, and implementations
  • Familiarity with scripting including Python and Bash

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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Keywords: VMware, Inc., Palo Alto , Technical Marketing Engineer, Other , Palo Alto, California

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