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CB CRE Digital Product Designer - Sr Associate

Company: JPMorgan Chase & Co.
Location: Palo Alto
Posted on: June 6, 2021

Job Description:

Help us on our mission to create best in class digital experiences in the Commercial Bank at JPMorgan Chase.

We are looking for a creative and resourceful Product Designer to join our Commercial Real Estate Digital team.

As the ideal candidate, you will create best-in-class digital product experiences across various financial touch points, channels and entire eco-systems while participating in the end-to-end design process. You will uphold the tenets of leading with empathy and customer-centricity as you work with product managers, engineers, researchers, writers, designers, marketing, legal, and senior business executives to transform end-to-end customer experiences.

You thrive in highly ambiguous situations and enjoy solving complex problems. Your work will have reach and impact on a large scale in the financial services sector while working in a creative, dynamic and multicultural environment.


Our office is located in Palo Alto. however, due to Covid-19, most of us are currently working remotely. When the team returns to the office it is expected the candidate to be based in Palo Alto.

Key responsibilities

  • Communicate complex information using interaction design tools, including journey maps, storyboards, information architecture, user flows, wireframes, etc.
  • Execute a variety of design tasks to align with our product deadlines
  • Apply, maintain, and build upon design systems to ensure consistent designs
  • Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, and legal
  • Understand and document user research findings and iterate designs based on feedback
  • Deliver wireframes, user flows, high-fidelity screens, and visual assets to support the

product development process

  • Create click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders

Required qualifications

  • Bachelor's degree or higher in Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields
  • 1+ years of work experience in the product design field
  • An online portfolio or samples of work demonstrating relevant experience
  • Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner
  • Proficiency in design, prototyping, and presentation software such as Figma, Sketch, Adobe Suite, Invision, and Keynote
  • Experience in the application of design systems such as Material Design
  • Experience working across multiple platforms (e.g., products, websites, mobile apps, etc.)

Preferred qualifications

  • Familiarity with Design Thinking methodology
  • Familiarity with Americans with Disabilities Act (ADA) Standards for Accessible Design
  • Familiarity with financial and real estate terminologies
  • Technical knowledge on HTML, CSS, JavaScript
  • Video editing skills (iMovie, FinalCutPro, or other video editing software)

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

Keywords: JPMorgan Chase & Co., Palo Alto , CB CRE Digital Product Designer - Sr Associate, Other , Palo Alto, California

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