Customer Welcome Center Solutions Demo Manager

Company: HP Inc
Location: Palo Alto
Posted on: June 6, 2021

Job Description:

Our flagship Customer Welcome Center (CWC) located in Palo Alto offers a unique opportunity for a creative talent to join the team as Solutions demo manager.

The Solutions Demo Manager works closely with sales, product/solution teams, marketing and key stakeholders. well as executive teams across the company including the C-suite, to provide exemplary support and organization around critical senior level sales meetings.

Help to define the HP customer experience including demonstrations of hardware and solutions with a special focus on Office Print Solutions.

Responsibilities:

• Manage the event planning aspects of either a meeting or a briefing.
• Secure discussion leaders that are pre-identified by the account teams.
• Brief meeting leaders with information as to purpose and objectives assigned meeting/briefing.
• Collect and synthesize briefing feedback from the customer, discussion leader and account manager.
• May support customer experience research and analytics as assigned.

Education and Experience Required:

• BA in Marketing or related field or equivalent level of experience.
• Expertise in Microsoft Office tools.

Knowledge and Skills:

• Basic understanding of marketing fundamentals and tools.
• Familiarity with relevant products/services/solution offering categories in technology company. Technical expertise (understanding of HP print portfolio)
• Previous customer service experience
• Good ability to summarize and abstract articles and reports.
• Good communication skills.
• Good presentation skills
• Ability to work as part of a team.

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About HP

You're out to reimagine and reinvent what's possible-in your career as well as the world around you.

So are we. We love taking on tough challenges, disrupting the status quo, and creating what's next. We're in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference.

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere.

Our history: HP's commitment to diversity, equity and inclusion - it's just who we are.

From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive!

Keywords: HP Inc, Palo Alto , Customer Welcome Center Solutions Demo Manager, Other , Palo Alto, California