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Customer Service Representative

Company: Wayfair
Location: Palo Alto
Posted on: June 6, 2021

Job Description:

[Customer Support / Remote] - California Residents Welcome / Both PT & FT Available - As a Customer Service Rep you'll: Troubleshoot and resolve customer service inquiries via phone- email- chat- or- social media while building a relationship with the customer; Provide assistance with post-order issues such as returns- replacements- refunds- delivery status- back order inquiries- etc; Exceed customer satisfaction- efficiency metrics- and- issue resolution targets; Simultaneously navigate multiple software applications and technologies...Hiring Fast >>

Keywords: Wayfair, Palo Alto , Customer Service Representative, Other , Palo Alto, California

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